Inefficient support models can cause a lot of problems. A poor customer experience and low user satisfaction can lead to unmet quality and patient care objectives. Misallocation of IT resources that leaves costly application experts filling Level 1 requests can mean project work suffers. And in the end, your direct and indirect costs can go up. We can help you get ahead of these challenges with our capabilities designed to handle everything from technology provisioning to complex problem-solving make it possible for you to deliver an advanced support environment that satisfies users and helps your hospital realize the full benefit and value of its IT investment. Our healthcare service desk will help you provide the appropriate end user support.
For more information, visit: https://www.caretech.com/service-desk