Digitize FNOL for Faster Claims and Smarter Experiences
HTC’s AI-enabled iFNOL is a cloud-ready digital FNOL platform designed to streamline claims initiation. With AI/ML, OCR, and telematics, it enables insurers to receive and process FNOL from multiple channels, even with minimal input, ensuring faster, accurate, and customer-centric claim handling.
Smart Claims from the Start: Intelligent Features That Accelerate FNOL
Omnichannel Claims Experience
Let your customers initiate FNOL through chatbots, IVR, web, mobile, or email—anytime, anywhere.
Vehicle Damage Assessment
Structured Data Extraction
Smart Telematics Verification
Tangible Business Outcomes That Cut Costs, Accelerate Claims, and Improve Accuracy
Accelerated Claims Processing
Speed up claims cycle from 7–15 days to just 1–2 days using AI-led fast-track processing.
Lower Cost Per Claim
Cut processing costs by 40–50% with STP and automation, reducing manual interventions.
Enhanced Risk Mitigation
Improve fraud detection and accuracy through real-time smart data verification.
Our insights
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