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Healthcare Providers

Building Resilient Digital Foundations for Better Care

Advancing Care Through Smarter, More Connected Healthcare Ecosystems

Healthcare providers need secure, resilient, and connected technology foundations that keep care moving. They operate across increasingly complex clinical, operational, and digital environments. HTC modernizes applications, infrastructure, interoperability, data/AI, EHRs, and patient engagement to strengthen care delivery, improve operational resilience, and enable connected healthcare experiences.

Empowering Every Step of the Care Journey

EHR/EMR Driven Healthcare Transformation

EHR/EMR Driven Healthcare Transformation

EHR/EMR Driven Healthcare Transformation

Improve the stability, usability, and performance of EHR/EMR environments, enterprise applications, integrations, testing, and application operations.

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Healthcare Service Desk & Clinical Support

Healthcare Service Desk & Clinical Support

Healthcare Service Desk & Clinical Support

Deliver responsive IT, clinical, HR, patient, and application support service desk capabilities to improve service delivery, reduce operational friction, and support continuous care.

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Cloud, Infrastructure & Cyber Resilience

Cloud, Infrastructure & Cyber Resilience

Cloud, Infrastructure & Cyber Resilience

Build secure, scalable, and resilient healthcare environments through cloud, infrastructure, managed services, monitoring, and cybersecurity capabilities.

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Interoperability & Data Exchange

Interoperability & Data Exchange

Interoperability & Data Exchange

Connect EHRs, clinical applications, and healthcare systems to improve interoperability, data exchange, governance, and coordinated care delivery.

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Digital Front Door & Patient Engagement

Digital Front Door & Patient Engagement

Digital Front Door & Patient Engagement

Improve digital access for patients and care teams through patient portals, telehealth support, communication workflows, and personalized engagement.

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Healthcare Data, AI & Analytics

Healthcare Data, AI & Analytics

Healthcare Data, AI & Analytics

Enable data-driven decisions using healthcare analytics, AI, intelligent automation, and healthcare-specific accelerators to improve patient engagement, operational and clinical performance.

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Healthcare Application Development & Modernization

Healthcare Application Development & Modernization

Healthcare Application Development & Modernization

Accelerate healthcare application modernization with AI-enabled ADM and low-code development to improve care delivery and organizational agility.

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Innovation That Shapes the Future of Care

Data/AI-Powered Clinical & Operational Insights
Data/AI-Powered Clinical & Operational Insights arrow-up-down
Data/AI-Powered Clinical & Operational Insights arrow-up-down

Enable faster, data-driven decisions using Data/AI, analytics and intelligent automation to improve clinical workflows and operational efficiency.

Scalable Healthcare Cloud
Scalable Healthcare Cloud arrow-up-down
Scalable Healthcare Cloud arrow-up-down

Modernize healthcare infrastructure with secure cloud, managed services, and resilient platforms that improve performance, scalability, security, and compliance.

Connected Digital Health
Connected Digital Health arrow-up-down
Connected Digital Health arrow-up-down

Enhance patient engagement through patient portals, telehealth, Digital Front Door and connected digital experiences that improve access and care continuity.

Generative AI for Clinical and Administrative Use
Generative AI for Clinical and Administrative Use arrow-up-down
Generative AI for Clinical and Administrative Use arrow-up-down

Automate clinical documentation, administrative tasks, and personalized care workflows using GenAI to improve efficiency and patient experiences.

Intelligent Service Management
Intelligent Service Management arrow-up-down
Intelligent Service Management arrow-up-down

Improve clinician, patient, employee, and IT support with healthcare service desk, ITSM, application support, and intelligent service operations.

Clinical Workflow Automation
Clinical Workflow Automation arrow-up-down
Clinical Workflow Automation arrow-up-down

Streamline clinical and administrative processes using workflow automation, intelligent document processing, RPA, and AI-enabled operations to reduce manual effort.

Platforms & Accelerators for Better Care OR Healthcare Platforms & Intelligent Accelerators

Accelerators
A Data and AI platform that combines GenAI, intelligent recommendations, case summaries, and predictive analytics to improve clinical decision-making and operational efficiency.
Accelerators
A patient engagement platform that connects scheduling, virtual care, communication, and self-service to deliver seamless digital healthcare experiences.
Accelerators
A healthcare data and analytics platform that unifies clinical, financial, and operational data to deliver trusted insights and improve care outcomes.
Accelerators
An AI-powered ITSM platform combining omnichannel engagement, workflow automation, and intelligent service management to improve healthcare support operations and user experiences.
Accelerators
A healthcare data archival platform that securely archives legacy system data in the cloud, simplifies access, ensures compliance, and supports seamless EHR modernization while reducing cost and risk.

Success stories

What does 55,000 Employee Requests Reveal About Operational Readiness?
Healthcare, BPS
What does 55,000 Employee Requests Reveal About Operational Readiness?
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120,000 Employee Inquiries. One HR Model Built to Keep Pace.
Healthcare, BPS
120,000 Employee Inquiries. One HR Model Built to Keep Pace.
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From Functional to Future-Ready.
Healthcare, ITSM
From Functional to Future-Ready.
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Beyond Checkboxes: Reimagining IT Feedback As A Human Experience And Earning Trust In Return
Healthcare, BPS, Customer Experience Services
Beyond Checkboxes: Reimagining IT Feedback As A Human Experience And Earning Trust In Return
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Transforming Live Chat Into a 24/7 Digital Front Desk for Healthcare Support
Healthcare, BPS, Customer Experience Services
Transforming Live Chat Into a 24/7 Digital Front Desk for Healthcare Support
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From Functional To Future-Ready Driving ServiceNow Modernization in Healthcare
Healthcare, BPS, Customer Experience Services
From Functional To Future-Ready Driving ServiceNow Modernization in Healthcare
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A Leading Banking Major Trusts HTC to Ensure a Stable and Effective Infrastructure Availability
Infra, Cloud
A Leading Banking Major Trusts HTC to Ensure a Stable and Effective Infrastructure Availability
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Build Customer Connections And Promote Brand With Salesforce Marketing Cloud
Pharmaceuticals, Salesforce
Build Customer Connections And Promote Brand With Salesforce Marketing Cloud
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HTC Helps A Large Medical Device Company Achieve A 55% Reduction in Operational Costs
Business Process Services
HTC Helps A Large Medical Device Company Achieve A 55% Reduction in Operational Costs
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Smart And Integrated Service Desk Support For Patient Care Excellence​
Healthcare, BPS
Smart And Integrated Service Desk Support For Patient Care Excellence​
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Delivering Personalized Patient Engagement With Digital Front Door (DFD)
Healthcare, Digital Front Door (DFD)
Delivering Personalized Patient Engagement With Digital Front Door (DFD)
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Enabling A Digital Front Door (DFD) For Patient-Centered Care
Healthcare, Digital Front Door (DFD)
Enabling A Digital Front Door (DFD) For Patient-Centered Care
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Reduced HR Query Resolution Time From 24 Hours To 15 Minutes
Business Process Services – Service Desk
Reduced HR Query Resolution Time From 24 Hours To 15 Minutes
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Partnering With A Healthcare Organization To Improve The Cloud Security Posture
Healthcare
Partnering With A Healthcare Organization To Improve The Cloud Security Posture
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The Service Desk That Boosted End User Satisfaction
Service Desk
The Service Desk That Boosted End User Satisfaction
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HTC helps the Dept. of Social and Health services fast-track claims processing
Optical Character Recognition (OCR)
HTC helps the Dept. of Social and Health services fast-track claims processing
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A Perpetual Paper Problem Solved At A State-of-the-art Medical Facility
Healthcare, iDOC Product Line
A Perpetual Paper Problem Solved At A State-of-the-art Medical Facility
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Improving End User Experience With A Winning Team
Field Support Services, Field Support Services
Improving End User Experience With A Winning Team
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A Michigan-Based Healthcare Provider Trusts HTC For Its Meditech Hosting Needs
Healthcare, EMR
A Michigan-Based Healthcare Provider Trusts HTC For Its Meditech Hosting Needs
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Keeping Threats At Bay With HTC’s It Security Solution
BFS – Cybersecurity, Cybersecurity
Keeping Threats At Bay With HTC’s It Security Solution
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A Government Healthcare Provider Sees A Dramatic Change In Their Operational Efficiency Through iDP
Healthcare, iDP
A Government Healthcare Provider Sees A Dramatic Change In Their Operational Efficiency Through iDP
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Insights

The Power Behind a Connected Healthcare Ecosystem

Video

Healthcare
The Power Behind a Connected Healthcare Ecosystem
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Why Interoperability and AI Actually Need Each Other in Healthcare

Blog

Healthcare
Why Interoperability and AI Actually Need Each Other in Healthcare
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Data Integrity: The Key to Interoperability and Long-Term Health System Viability

Blog

Healthcare
Data Integrity: The Key to Interoperability and Long-Term Health System Viability
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Transforming FDA Software Validation in the Digital Health Era

Blog

Healthcare, QE & Testing
Transforming FDA Software Validation in the Digital Health Era
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HTC's Healthcare Technology Services

Brochure

Healthcare, Technology Services
HTC's Healthcare Technology Services
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Powering the Always-On Patient Experience

Brochure

Healthcare
Powering the Always-On Patient Experience
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Powering Always-On Healthcare & Life Sciences

Brochure

Healthcare, Cloud & Infrastructure
Powering Always-On Healthcare & Life Sciences
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HTC Healthcare Service Desk: Powering Precision Care Without Pause

Brochure

Healthcare, BPS
HTC Healthcare Service Desk: Powering Precision Care Without Pause
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The New Signal Chain: Containerized Messaging In A Kubernetes World

White Paper

Cloud Transformation
The New Signal Chain: Containerized Messaging In A Kubernetes World
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Bending The Cost Curve In Healthcare In 2026 Through IT Service Partnerships

Blog

Healthcare
Bending The Cost Curve In Healthcare In 2026 Through IT Service Partnerships
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A Digital-First Pathway To Improve Patient Care

Brochure

Healthcare, Digital Front Door Platform
A Digital-First Pathway To Improve Patient Care
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Deliver Healthcare Value, Control Costs, And Improve Operational Efficiency

Brochure

Healthcare
Deliver Healthcare Value, Control Costs, And Improve Operational Efficiency
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The Transformative Role Of Data Quality In Healthcare

Blog

Health, Data and analytics, Digital
The Transformative Role Of Data Quality In Healthcare
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Beyond Treatment: The World Of Experience-Led Healthcare

Blog

Health, Digital, Experience (CX & DX)
Beyond Treatment: The World Of Experience-Led Healthcare
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Opening The Digital Front Door In Healthcare

Blog

Health, Digital
Opening The Digital Front Door In Healthcare
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The Future Of Customer Communication: AI With A Human Touch

Blog

AI, Customer Experience, Digital
The Future Of Customer Communication: AI With A Human Touch
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Fortifying Healthcare Progress: The Vital Role Of Data Privacy, Security, And Accessibility

Blog

Health, Digital
Fortifying Healthcare Progress: The Vital Role Of Data Privacy, Security, And Accessibility
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Bringing Data Together Clinical Data Ingestion, Quality and Standardization Considerations for Healthcare Providers

White Paper

Healthcare, Digital Front Door
Bringing Data Together Clinical Data Ingestion, Quality and Standardization Considerations for Healthcare Providers
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Enhance Physician Experience. Improve Clinical Efficiency.

Brochure

Healthcare, Clinical Resolution Center
Enhance Physician Experience. Improve Clinical Efficiency.
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Delivering Better Healthcare Outcomes: The Importance Of Complete And Trusted Data

Blog

Health, Digital
Delivering Better Healthcare Outcomes: The Importance Of Complete And Trusted Data
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Count on HTC MEDITECH Services for safer, smarter, and more connected care

Brochure

Healthcare, MEDITECH
Count on HTC MEDITECH Services for safer, smarter, and more connected care
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Transform Healthcare Delivery With HTC’s Epic Consulting Services

Brochure

Healthcare, Epic
Transform Healthcare Delivery With HTC’s Epic Consulting Services
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Step Up Your Cerner Transformation Journey And Beyond

Brochure

Healthcare, Cerner
Step Up Your Cerner Transformation Journey And Beyond
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Analyze. Optimize. Improve. Healthcare Made Better With Data.

Brochure

Healthcare, Digital Analytics Platform
Analyze. Optimize. Improve. Healthcare Made Better With Data.
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Privacy, Personalization, And The Power Of Smart Solutions In Healthcare Marketing

Blog

Digital
Privacy, Personalization, And The Power Of Smart Solutions In Healthcare Marketing
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It’s Not Just The Tech: Does Your Digital Front Door Say “Welcome”?

Blog

Health, Digital
It’s Not Just The Tech: Does Your Digital Front Door Say “Welcome”?
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A Guide To Cohesive Data Access, Integration, And Retention

Blog

Health, Digital, Intelligent Document Processing
A Guide To Cohesive Data Access, Integration, And Retention
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Key Considerations For A Seamless Data Extraction, Conversion And Migration

Blog

Health, Digital, Intelligent Document Processing
Key Considerations For A Seamless Data Extraction, Conversion And Migration
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A Guide To Data Evaluation And Multiple Formats

Blog

Health, Digital, Intelligent Document Processing
A Guide To Data Evaluation And Multiple Formats
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Improving The Financial Health Of Your Revenue Process

Brochure

Healthcare, iDoc™ Patient Financial Services
Improving The Financial Health Of Your Revenue Process
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HIPAA Compliant, Secure, Cloud Faxing For Healthcare

Brochure

Healthcare, iDoc™ Fax Management
HIPAA Compliant, Secure, Cloud Faxing For Healthcare
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Developed With Hospitals, For Hospitals

Brochure

iDoc™ Archive
Developed With Hospitals, For Hospitals
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AI And ML: The Key To Value-Driven Care Delivery

Blog

Health, Digital
AI And ML: The Key To Value-Driven Care Delivery
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AI-Powered RCA: The Future Of Faster, Smarter Problem Resolution

White Paper

AI and Automation
AI-Powered RCA: The Future Of Faster, Smarter Problem Resolution
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AIoT And Its Impact On ESG Transformation

White Paper

AI And Automation
AIoT And Its Impact On ESG Transformation
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Where Every Message Becomes a Moment SmartCOMM Services Intelligent, Compliant, Omni-Channel Customer Communication

Brochure

Insurance, Smart Communication
Where Every Message Becomes a Moment SmartCOMM Services Intelligent, Compliant, Omni-Channel Customer Communication
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Excellence in numbers

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65+
Health and pharma clients
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1,500+
Healthcare-focused employees
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2M+
Clinical and patient calls administered annually
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26+
Years Healthcare experience
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75M+
Patients served annually
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>84%
Net Promoter Score

Partners

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Talk to Rajib Das, our Healthcare expert

Together, we can make the change happen.

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Talk to Rajib Das, our Healthcare expert

Together, we can make the change happen.