CLIENT

Our client is a leading Network Analytics Provider offering solutions for searching, monitoring, and analysis of machine-generated big data.

BUSINESS CHALLENGES

The client was facing challenges on the procurement side of the business supply chain. The challenge was exacerbated with erratic supplier behaviour in terms of timely delivery and compliance to name a few. This coupled with client’s internal issues around approval processes, TAT, application adoption, accessibility, etc. was hampering business scalability. The client’s key business challenges included:

• Delays from suppliers
• Issues with contract compliance including non-adherence
• High turnaround time for approvals
• Lack of application adoption and accessibility issues affected the adoption even more

HTC Global Services’ long standing relationship with the client, and excellent track-record of providing the client a wide range of finance and accounting outsourcing (FAO) services for the last several years led to the procurement outsourcing services being awarded to HTC Global Services.