Agentic Welding System Configuration
The Product Configurator for the industry equipment manufacturer was designed and developed by HTC Global Services and HTCNXT. This demo shows how a conversational interface helps users work through the decisions involved in specifying a welding solution.
Watch the Configurator Demo in Action!
Compare recommended and customer selected packages
The workflow lets users evaluate the recommended package against an alternative they have selected themselves. This provides a basis for considering different component and accessory choices within the same configuration process.
Work through revisions with pricing in view
Users can explore alternatives and adjust quantities as the package develops. Bringing those choices together with pricing helps them understand the commercial implications of configuration changes before settling on a package.
What manufacturers can take away
Specialist product knowledge becomes easier to use during a buying decision. The case study illustrates how guided configuration can support the move from technical requirements to an evaluated product package, helping customers make complex choices with greater clarity.
PRODUCTS
