Marketing Operations – US Shift

Location: Chennai (TN) | Employment Type: Full Time - 40 hours per week | Job Level: T4 | Work Preference: Onsite at work location address | Job Code: 240360

Job Description:

About the Role:

We are seeking a Marketing Operations – US Shift with minimum 1 to 4 years of experience in Marketing Operations mandatory.

Responsibilities:

  • Creation of Reports & dashboards in lightning salesforce for Campaign
  •  Creation of the filter logic in reports & dashboards as per the marketing & business requirement. 
  • Hands on experience in any one of the following marketing automation tools: Eloqua, Marketo, HubSpot, Salesforce Marketing Cloud, or Pardot.
  • Account view creation in lightning Salesforce
  • Creation of data in excel as per the required format to upload in reports
  • Extraction of lead & contacts details from the specified lead source
  • Delivering the data as per the agreed SLA metrics.
  • Provide accurate reports and analysis. Manage the contact database and assist with lead generation activities
  • Working closely with business unit and regional marketing teams to build, orchestrate and execute multi-touch, multi-channel lead generation programs, including webinars, nurture campaigns, account-based initiatives
  • Collaborating with the peers to support marketing automation processes, workflows, and general database maintenance.
  • Basic knowledge of HTML.  CSS knowledge will be an added advantage.
  • Basic knowledge of MS Excel
  • Comfortable using a ticketing system is a plus (JIRA, Workfront)
  • Stay updated with the latest digital marketing trends, tools, and best practices to support continuous process improvement.

Required Skills & Qualifications:

  • Strong interpersonal, problem-solving, and multitasking abilities.
  • Willingness to work in US Shift .

#LI-Onsite

At HTC Global Services, our culture is an embodiment of who we are – a value-led organization committed to success of our people and customers.

  • Hybrid and Workplace flexibility
  • Work-Life-Balance
  • Well-defined career development plan
  • Rewards & Recognition program
  • L&D focuses on upskilling
  • Hands-on experience on Emerging Technologies and Digital Transformation
  • Career Mobility programs

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