HTC Global Services leverages AI to accelerate the digitization of billions of historical records, reducing costs and improving data accuracy for the world's leading genealogy company.

The Client

A leading organization dedicated to preserving and providing access to historical records, with the aim of enhancing researchers’ and genealogists’ ability to connect with their past.

The Challenge

The client needed to digitize 3.7 billion city directory records within 18 months while controlling costs. Their internal automation struggled with diverse document layouts, fonts, and languages, leading to inefficiencies and high operational costs. To meet their timeline and maintain a competitive edge, the client turned to HTC Global Services for an efficient solution.