HTC’s Salesforce services and SAP Salesforce integration enables the client to use Salesforce to its fullest potential, realign sales processes, and accelerate business transformation.

THE CLIENT

Our client is a leading Australia based provider of skincare and shower products (bathroom amenities) for luxury hotels by representing some of the most respected retail brands in the industry. These products enable hotels to deliver guests rich and unforgettable experience.

BACKGROUND

The client is using SAP ERP along with Salesforce CRM and both these product suites do not have seamless integration. Their Salesforce system is unable to support their entire sales process and requires several tasks to be manually performed.