Salesforce

Build Customer Connections And Promote Brand With Salesforce Marketing Cloud

Salesforce

Build Customer Connections And Promote Brand With Salesforce Marketing Cloud

HTC’s Salesforce services enable the client to expand their customer-centric email campaigns to more countries in the European Union. These email campaigns helped them reach prospective customers and accelerate business opportunities.

THE CLIENT

Our client is a leading US based global pharmaceutical company committed to providing easy access to medicines to improve patient health.

THE BUSINESS CHALLENGES

The client was using Marketo, Marketing Automation System, for producing and executing email campaigns. As part of their business expansion drive, they wanted to extend their email campaigns to more national hubs in the European Union (EU). To support this initiative, they planned to migrate from Marketo to Salesforce Marketing Cloud (SFMC). Migrating to SFMC’s will enable them to swiftly handle large volumes of complex data, improve the efficiency of data management, allow complex segmentation, and run more targeted email campaigns.

Additionally, the client was using Veeva CRM and Tableau suites for data visualization and business intelligence, which required seamless integration with SFMC.

Explore the complete success story. Fill out the form to download.

Fill the form to download the
Success Story


    All fields marked with * are mandatory

    Explore More

    Transforming Customer Support for a Better Retail Experience
    Retail, BPS
    Transforming Customer Support for a Better Retail Experience
    Know more
    Preserving Brand Identity While Standardizing Customer Communications 
    Insurance, SmartCOMM
    Preserving Brand Identity While Standardizing Customer Communications 
    Know more
    Building Greater Agility and Operational Efficiency in Catastrophe Insurance Communications
    Insurance, SmartCOMM
    Building Greater Agility and Operational Efficiency in Catastrophe Insurance Communications
    Know more