CUSTOMER’S CHALLENGE
A global petrochemical giant needed its GCC to evolve from a delivery unit
into an agile, innovation-ready, and cost-efficient workforce engine, but faced
fragmented staffing, siloed delivery, and talent gaps across locations.
GCC Services
Reengineering Workforce Agility: A GCC’s Transformation Story
PAIN POINTS
Despite its ambition, delivery was slow and unpredictable, with
siloed approaches undermining efficiency and agility.
• Inconsistent staffing models across projects led to resource
misalignment.
• Disjointed, non-standardized testing processes caused
frequent release delays.
• Difficulty sourcing domain-specific talent in key geographies
limited responsiveness.
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