iFNOL Process Made Intelligent

Auto insurance is a boon that helps us sail through unfortunate events, acting as a safety net, and FNOL (First Notice of Loss) is the first step in the lifecycle of the claims process. From that perspective, it is one of the most critical customer touchpoints.

The waiting period for the claims settlement is longer and cumbersome as some companies are still using the legacy systems. The focus is slowly shifting towards artificial intelligence (AI) for more efficient and cost-effective solutions.

Automating the FNOL process is critical as it will detect and eliminate fraudulent claims. Explore how HTC’s AI-enabled FNOL solution helps optimize the claim process, enhancing customer satisfaction.