The Client
A global leader in semiconductor innovation and IoT development platforms, the client enables enterprises worldwide to build secure, intelligent, and connected devices at scale. As a key player in the wireless and IoT ecosystem, the organization has deployed more than one billion wireless chips powering next-generation connected experiences.
The Challenge
The client operated within a highly customized SAP environment spanning SAP ECC, SAP CRM, SAP BW, SAP GRC, and multiple enterprise integrations. Over time, several SAP workflows had diverged from standard SAP practices, particularly across manufacturing and operational processes, creating complexity in delivery, governance, and long-term scalability.
As the organization continued to scale its operations and accelerate SAP-driven business initiatives, there was a growing need for a more structured and standardized SAP operating model that could improve execution consistency, strengthen cross-functional collaboration, and support faster delivery cycles across enterprise systems.
The client sought a strategic partner capable of bringing stronger governance, operational discipline, and delivery alignment across SAP, data, and integration workstreams while supporting long-term transformation goals.