Introduction

A leading bank in India was accelerating its digital transformation journey in a highly regulated environment. With increasing data volumes and regulatory mandates such as the DPDP Act, the organization aimed to strengthen data governance, improve data quality, and establish a unified foundation for customer data and enterprise decision-making.

Challenge

The bank’s data landscape was fragmented across multiple systems, resulting in inconsistencies, inefficiencies, and limited visibility into data relationships. Poor data quality impacted critical decision-making and operational processes, while the absence of a structured data governance framework created challenges in compliance, data management, and enterprise-wide data control.