GCC Services

When Innovation Moved In: Powering a GCC to take the Driver’s Seat in Product Evolution

GCC Services

When Innovation Moved In: Powering a GCC to take the Driver’s Seat in Product Evolution

CUSTOMER’S CHALLENGE

A healthcare and consumer electronics giant needed its GCC to step up, from
delivery center to true co-creator. The goal: support Health Tech and Consumer
Products with R&D-grade capabilities, embedding compliance and scalability
into every roadmap

PAIN POINTS

The GCC had to break free from its tactical image and meet
rising expectations for innovation, compliance, and skill
depth.
• GCC seen as tactical, not a product enabler
• Scarcity of specialized skills in .NET/WPF, PCB, PMS, and
semiconductors
• Vendor models lacked transparency and talent retention

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