A leading global semiconductor and technology innovator operates in a mission-critical environment where infrastructure reliability, security resilience, and delivery speed directly influence manufacturing continuity and business growth.
As the organization accelerated cloud adoption, automation, and compliance initiatives, its infrastructure operating model struggled to keep pace. Leadership transitions diluted accountability. Skill gaps limited network and virtualization performance. Legacy processes reduced real-time visibility into delivery progress and operational risk. At the same time, high-impact programs including data center relocations, platform upgrades, power maintenance, and security remediation had to be executed without disrupting manufacturing operations. Fragmented incident, change, and vulnerability management further slowed execution and increased exposure. The mandate was clear: restore governance, sharpen delivery discipline, strengthen security, and modernize infrastructure operations quickly and at scale. HTC was engaged to lead this transformation.
