Duck Creek Billing Business Analyst

About the Role:

We are seeking an experienced Business Analyst with a strong background in the Property & Casualty (P&C) insurance industry and proficiency in SQL. The ideal candidate will work closely with business stakeholders and technical teams to gather requirements, analyze business processes, ensure delivery of high-quality insurance solutions and data migration activities. Experience in policy data migration projects will be a plus.

Requirements:

• Minimum 9+ years of experience as a Business Analyst in the Insurance domain.
• At least 5+ years of direct experience working with Policy, Billing and Claims systems and processes.
• Deep understanding of P&C insurance products, terminology, and regulatory requirements.
• Experience with Agile/Scrum methodologies and tools like Jira, Confluence, or Azure DevOps.
• Strong working knowledge of SQL for data analysis, validation and reporting.
• Experience in Duck Creek or Guidewire Policy and Billing Center or similar insurance platforms is a plus.
• Experience with policy data migration projects is a plus.
• Collaborate with business users and product owners to elicit, analyze, and document detailed business and functional requirements focused on Billing operations.
• Collaborate with data migration and ETL teams to define data mapping, validation rules, and reconciliation checks.
• Conduct data profiling and gap analysis for legacy and target systems.
• Support development and QA teams during design, development, testing, and UAT phases by clarifying requirements and validating solutions.
• Perform gap analysis between current state and future state processes and assist in solutioning based on industry best practices.
• Ensure compliance with data governance and regulatory requirements.
• Leverage strong insurance acumen to bridge communication between business stakeholders and technical teams.
• Track project deliverables, create traceability matrices, and provide status updates to stakeholders and leadership.

Education:

• Bachelor’s degree in business administration, Insurance, Information Systems, or a related field is required.
• Insurance certifications (such as AINS, CPCU, or equivalent) are a plus.

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