Technical Program Manager – Enterprise Platforms & Agile Delivery

Location: Dearborn (MI) | Employment Type: Full Time - 40 hours per week | Job Level: T4 | Work Preference: Hybrid | Job Code: 243032

Job Description:

Job Title

Overview / Summary

We are seeking a highly skilled Technical Program Manager to lead the execution of complex, multi-workstream enterprise platform implementations and business transformation initiatives. This role bridges business strategy and technical execution, partnering with cross-functional teams, IT leadership, and external vendors to deliver structured roadmaps, improve delivery processes, and ensure predictable, high-quality execution.

Key Responsibilities

Translate long-term business objectives into actionable technology strategies and implementation roadmaps
Lead quarterly and Program Increment (PI) planning, including prioritization, milestone definition, and capacity alignment
Design and manage integration plans across complex, multi-workstream enterprise initiatives
Identify, map, and manage cross-functional dependencies across multiple workstreams
Proactively assess program risks and implement mitigation strategies to ensure on-time delivery
Establish and continuously improve development processes, workflows, and delivery frameworks
Ensure governance over scope, timelines, and quality standards across all deliverables
Communicate program status, health, and milestones to stakeholders and leadership using data-driven insights
Prepare executive-level reporting and presentations based on program metrics and analysis
Collaborate with IT teams, leadership, and external vendors to drive execution and continuous improvement

Required Qualifications

5+ years of experience as a Technical Program Manager or delivery lead in product development or enterprise programs
10+ years of overall IT experience
Strong experience managing complex, multi-workstream enterprise platform implementations or digital transformations
Deep expertise in Agile, Scrum, and Scaled Agile Framework (SAFe), including PI planning
Strong experience with SDLC methodologies
Proven ability to identify and manage complex technical and operational dependencies
Strong analytical skills with experience defining KPIs and delivering data-driven insights
Excellent communication skills with ability to influence technical and non-technical stakeholders
Experience working with cross-functional teams and external vendors

What Makes HTC A Great Place To Build Your Future

HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You’ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.

At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.

Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.

#LI-Hybrid #LI-CP1

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