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Infrastructure Management Services

Build a Resilient, Scalable, and Future-Ready IT Infrastructure Foundation

Modernize and Secure IT Operations with Scalable, Automated Infrastructure Solutions

HTC Global Services empowers businesses to modernize and manage IT infrastructure with AI, automation, and cloud-first strategies. We reduce costs, enhance uptime, improve governance, and secure hybrid environments for business continuity and innovation.

Comprehensive Services to Ensure Resilience, Security, and Operational Agility

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Cloud & Hybrid Infrastructure
Cloud & Hybrid Infrastructure

Ensure availability, scalability, and security across cloud and hybrid environments using automation and AI.

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Network Management
Network Management

Deliver high-performance, secure networks with proactive monitoring, automation, and threat detection.

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End-User Computing
End-User Computing

Enhance IT operations with predictive maintenance, automation, and AI to optimize data center performance.

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IT Service Management (ITSM)
IT Service Management (ITSM)

Automate service delivery, improve governance, and optimize IT support using ITIL-compliant ITSM platforms.

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Backup & Disaster Recovery
Backup & Disaster Recovery

Maintain business continuity with automated backups, fast recovery, and minimal data loss.

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Security & Compliance
Security & Compliance

Protect data and systems with IAM, encryption, and compliance automation to meet regulatory standards.

How Our Infrastructure Services Deliver Resilience, Savings, and Security

Scalable Cloud-First Operations

Enable scalability, resilience, and availability with a hybrid cloud to support digital transformation goals.

Reliable, High-Speed Connectivity

Enhance network speed and reliability with automation, reducing latency and enabling modern workloads.

Smarter, Predictive IT Operations

Improve uptime and reduce operational effort with AI-enabled monitoring and predictive data center support.

Faster Support, Better Governance

Boost service levels with automated workflows and governance to enhance IT support and response time.

Continuous Business Continuity

Minimize risk of downtime and data loss with auto-backups, fast recovery, and continuous availability.

Built-In Cybersecurity & Compliance

Strengthen protection and compliance with IAM, threat detection, and policy-based security controls.

Success stories

A Leading Retailer Boosts Their Operational Efficiency With HTC’s Monitoring Solution
Infrastructure Monitoring Solution, Cloud
A Leading Retailer Boosts Their Operational Efficiency With HTC’s Monitoring Solution
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Keeping Threats At Bay With HTC’s It Security Solution
BFS – Cybersecurity, Cybersecurity
Keeping Threats At Bay With HTC’s It Security Solution
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Global Manufacturer Switches to Azure DevOps for Its Collaborative Features
Manufacturing, Cloud
Global Manufacturer Switches to Azure DevOps for Its Collaborative Features
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Cloud-y Way of Academic Applications Management
Education, Cloud
Cloud-y Way of Academic Applications Management
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With HTC’s Infrastructure Services, An American Engineering Firm Gets To Save Multimillion Dollars​
Cloud
With HTC’s Infrastructure Services, An American Engineering Firm Gets To Save Multimillion Dollars​
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A Leading Banking Major Trusts HTC to Ensure a Stable and Effective Infrastructure Availability
Infra, Cloud
A Leading Banking Major Trusts HTC to Ensure a Stable and Effective Infrastructure Availability
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Our insights

From Anywhere to Everywhere: Powering Hybrid Work With Digital End User Experience (DEUX)

Blog

Hybrid Workplace
From Anywhere to Everywhere: Powering Hybrid Work With Digital End User Experience (DEUX)
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Hunting in the Digital Forest: How to Detect, React, and Repair Against Threats

Blog

Cloud & Infra Services
Hunting in the Digital Forest: How to Detect, React, and Repair Against Threats
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Driving Digital Transformation: The Role of BSS/OSS in Evolving Industries

Blog

Cloud & Infra Services
Driving Digital Transformation: The Role of BSS/OSS in Evolving Industries
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The AI Tech Sandwich: Building Secure, Scalable, and Impactful AI Ecosystems

Blog

Digital
The AI Tech Sandwich: Building Secure, Scalable, and Impactful AI Ecosystems
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Software Modernization Factory Framework: Powering Up Application Modernization For The Digital Age

Blog

All, Legacy Modernization
Software Modernization Factory Framework: Powering Up Application Modernization For The Digital Age
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Tier 1 Vs. Tier 2 IT Vendors: What Matters Most To Customers?

Blog

Digital, Digital Transformation
Tier 1 Vs. Tier 2 IT Vendors: What Matters Most To Customers?
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Harnessing The Synergy Of Data Management And Analytics With Microsoft Fabric

Blog

All, Data and Insights
Harnessing The Synergy Of Data Management And Analytics With Microsoft Fabric
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Unlocking Azure AD B2C: The Key To Secure, Scalable Identity In A Digital-First World

Blog

Cloud & Infra Services, Cloud & Infra Services
Unlocking Azure AD B2C: The Key To Secure, Scalable Identity In A Digital-First World
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Cloud: The Cornerstone Of Modern Digital Transformation

Blog

Cloud & Infra Services, Cloud & Infra Services
Cloud: The Cornerstone Of Modern Digital Transformation
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Cloud Migration Made Easy: Smart Strategies For A Hassle-Free Transition

Blog

All, Cloud & Infra Services
Cloud Migration Made Easy: Smart Strategies For A Hassle-Free Transition
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Achieving Peak Performance: How To Optimize Your Database Servers

Blog

Cloud & Infra Services, Cloud & Infra Services
Achieving Peak Performance: How To Optimize Your Database Servers
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Future-Proofing Enterprises With Apache Kafka: Real-Time Data Management And Integration

Blog

Data and Insights
Future-Proofing Enterprises With Apache Kafka: Real-Time Data Management And Integration
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From Legacy To Leading: Paving The Way Forward For Legacy Modernization In Insurance

Blog

All, Legacy Modernization
From Legacy To Leading: Paving The Way Forward For Legacy Modernization In Insurance
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Transforming Project Leadership: Microsoft D365 Project Operations In Action

Blog

Microsoft Dynamics 365
Transforming Project Leadership: Microsoft D365 Project Operations In Action
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The New Wave In Intelligent CRM And ERP: Innovating With Dynamics 365

Blog

All, Microsoft Dynamics 365
The New Wave In Intelligent CRM And ERP: Innovating With Dynamics 365
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How Data-Driven Innovations Are Shaping Insurance

Blog

Insurance, Digital
How Data-Driven Innovations Are Shaping Insurance
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Unlocking The Power Of Copilot: Improving Dynamics 365 CE With Next-Generation AI

Blog

Enterprise Software
Unlocking The Power Of Copilot: Improving Dynamics 365 CE With Next-Generation AI
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How The Changing Cybersecurity Landscape Is Transforming The Role Of CISOs In 2024?

Blog

All, Cybersecurity
How The Changing Cybersecurity Landscape Is Transforming The Role Of CISOs In 2024?
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The Pros And Cons With A Long-term IT Partner – Are 5+ Year Deals Dead?

Blog

All, Tech Strategy
The Pros And Cons With A Long-term IT Partner – Are 5+ Year Deals Dead?
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Embrace Technologies And Thrive In The Modern Insurance Landscape

Blog

Digital
Embrace Technologies And Thrive In The Modern Insurance Landscape
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The iNTELLIGENT World Of Digital Document Processing

Blog

All, Intelligent Document Processing
The iNTELLIGENT World Of Digital Document Processing
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Navigating Cyber-complexities With Single Pane Of Glass (SPOG)

Blog

Cybersecurity
Navigating Cyber-complexities With Single Pane Of Glass (SPOG)
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Multi-cloud Cost Management – The FinOps Imperative

Blog

Banking and Financial Services, Cloud & Infra Services
Multi-cloud Cost Management – The FinOps Imperative
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Enhancing Governance And Compliance With SOC Solutions

Blog

Cybersecurity
Enhancing Governance And Compliance With SOC Solutions
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Harnessing The Power Of Generative AI: Architecture, Infrastructure, And Explainability

Blog

AI And Automation
Harnessing The Power Of Generative AI: Architecture, Infrastructure, And Explainability
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Microsoft Fabric: A Game Changer For Businesses Or Just Another Product?

Blog

AI and Automation, Data and Insights
Microsoft Fabric: A Game Changer For Businesses Or Just Another Product?
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Bridging The Visibility Gap With AI-driven SIEM

Blog

All, Cybersecurity
Bridging The Visibility Gap With AI-driven SIEM
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Cloud Automation Done Right: A Platform-First Approach

Blog

All, Cloud Hyper Automation Platform
Cloud Automation Done Right: A Platform-First Approach
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Guidewire Cloud – The Success Guide To P&C On Cloud

Blog

Insurance, Cloud & Infra Services
Guidewire Cloud – The Success Guide To P&C On Cloud
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The Future Of Customer Communication: AI With A Human Touch

Blog

AI, Customer Experience, Digital
The Future Of Customer Communication: AI With A Human Touch
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Unlocking Customer Satisfaction: Why Do Organizations Need To Be Future-ready In Customer Experience?

Blog

Digital
Unlocking Customer Satisfaction: Why Do Organizations Need To Be Future-ready In Customer Experience?
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Hybrid Workplace: A Transformational View Of Work

Blog

All, Hybrid Workplace
Hybrid Workplace: A Transformational View Of Work
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From Darkness to Light: How SIEM Helps Reduce Dwell Time

Blog

All, Cybersecurity
From Darkness to Light: How SIEM Helps Reduce Dwell Time
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Delight Or Drown – Marketing Is That Simple With Metaverse

Blog

Digital
Delight Or Drown – Marketing Is That Simple With Metaverse
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Present Better And Confidently With Speaker Coach In Microsoft Teams

Blog

All, Hybrid Workplace
Present Better And Confidently With Speaker Coach In Microsoft Teams
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Hybrid workplace becomes a reality as Microsoft Teams meets LinkedIn

Blog

All, Hybrid Workplace
Hybrid workplace becomes a reality as Microsoft Teams meets LinkedIn
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A to Z of RPA Returns on Investment

White Paper

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A to Z of RPA Returns on Investment
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Cloudbound: A Guide to Effective Migration Strategies

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Cloudbound: A Guide to Effective Migration Strategies
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AI-Powered RCA: The Future Of Faster, Smarter Problem Resolution

White Paper

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AI-Powered RCA: The Future Of Faster, Smarter Problem Resolution
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En Route Digital-led Human-centric Service Desk Modernization

Blog

All, Application Development & Maintenance
En Route Digital-led Human-centric Service Desk Modernization
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Enhance Consistency, Speed, and Scalability Of Your Diverse Cloud Environments

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Cloud Hyper Automation Platform
Enhance Consistency, Speed, and Scalability Of Your Diverse Cloud Environments
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Accelerate Your Digital Transformation Journey With Microsoft 365

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Microsoft-365
Accelerate Your Digital Transformation Journey With Microsoft 365
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Building Cyber Resilient Organizations

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Cybersecurity
Building Cyber Resilient Organizations
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Isolate Threats And Securely Manage All Devices From A Single Console

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Unified Endpoint Management
Isolate Threats And Securely Manage All Devices From A Single Console
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Accelerating The Cloud-First Journey

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Cloud
Accelerating The Cloud-First Journey
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Powering Your Remote Workforce And Ensuring Seamless Business Connectivity

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DESKTOP-AS-A-SERVICE
Powering Your Remote Workforce And Ensuring Seamless Business Connectivity
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Collaborate, Engage, And Be Productive In Any Environment

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Hybrid Workplace
Collaborate, Engage, And Be Productive In Any Environment
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Cloud Emissions Management: A Path to Sustainability

White Paper

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Cloud Emissions Management: A Path to Sustainability
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Building Resilience in a Cyber-Threatened World with the VMware NSX-T

White Paper

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Building Resilience in a Cyber-Threatened World with the VMware NSX-T
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Empower Your People To Work Smarter And Be More Productive

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Unified Communications With Microsoft Teams
Empower Your People To Work Smarter And Be More Productive
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Guidewire On Cloud – The Big Shift For Insurers And How To Prepare For It

White Paper

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Guidewire On Cloud – The Big Shift For Insurers And How To Prepare For It
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Decompose-Recompose Application Modernization Methodology For A Future-Ready Enterprise

White Paper

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Decompose-Recompose Application Modernization Methodology For A Future-Ready Enterprise
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