One Million Records. Zero Data Loss. How North Carolina Achieved Digitization at Scale with HTC.

Secure. Accurate. Audit-Ready.

When vital records exist only on paper, the risk is not just inefficiency. It is loss of access, loss of history, and loss of public trust.

HTC Global Services partnered with the North Carolina Department of Health and Human Services to digitize more than one million legacy birth records under real-world public sector constraints. No complete upfront data profiling. High variability in handwriting and formats. Unknown edge cases. Zero tolerance for data loss.

What made this program succeed

 
• One million plus records digitized at state scale
• Zero data loss with audit-ready delivery
• More than a dozen data mapping iterations completed collaboratively
• No change requests despite evolving data conditions
• Pricing integrity maintained throughout execution
• Senior technical leadership engaged weekly
 

The result is a preserved historical record, improved citizen access worldwide, and a secure digital foundation ready for future modernization.

 
Planning a Vital Records Digitization Program?
 

Whether you are modernizing archives, improving citizen access, or preparing for future digital initiatives, HTC can help.

 

• Schedule a confidential discussion by completing the form on the right.