Digital Front Door Platform

AI-powered omni-channel platform bridging people, devices, and systems for a seamless care journey

Digital Front Door Platform

AI-powered omni-channel platform bridging people, devices, and systems for a seamless care journey

Unlock Connected, Human-Centered Care with an Omnichannel Digital Experience

HTC’s Digital Front Door platform centralizes patient engagement through secure, cloud-based access. It supports scheduling, records, virtual care, billing, and outreach—enabling patients to engage anytime, anywhere. Providers gain unified views, lower admin work, and better care collaboration.

A Digital Gateway to Every Patient Touchpoint

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Patient Access & Engagement

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Online registration, scheduling, eCheck-in, provider search, ER wait times, and location finder.

Virtual Care & Communication

Health Information Management

Billing & Insurance

Marketing & Outreach

Integrations & Compliance

Empowering Patients, Enabling Providers, Elevating Experiences

Personalized Engagement

Build lasting connections with automated, user-specific content and interaction paths.

24/7 Omnichannel Access

Offer real-time access across web, mobile, voice, and in-facility tools.

Lifecycle Continuity

Deliver consistent care from outreach to post-treatment using unified systems.

Self-Service Configurability

Launch programs without coding or IT support.

Fraud Mitigation

Built-in controls and audit tracking safeguard against misuse.

Multi-Program Support

Manages several grant programs from a single platform.

Personalized Engagement

Build lasting connections with automated, user-specific content and interaction paths.

24/7 Omnichannel Access

Offer real-time access across web, mobile, voice, and in-facility tools.

Lifecycle Continuity

Deliver consistent care from outreach to post-treatment using unified systems.

Self-Service Configurability

Launch programs without coding or IT support.

Fraud Mitigation

Built-in controls and audit tracking safeguard against misuse.

Multi-Program Support

Manages several grant programs from a single platform.

Success stories

Delivering Personalized Patient Engagement With Digital Front Door (DFD)
Healthcare, Digital Front Door (DFD)
Delivering Personalized Patient Engagement With Digital Front Door (DFD)
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Enabling A Digital Front Door (DFD) For Patient-Centered Care
Healthcare, Digital Front Door (DFD)
Enabling A Digital Front Door (DFD) For Patient-Centered Care
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Our insights

A Digital-First Pathway To Improve Patient Care

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Healthcare, Digital Front Door Platform
A Digital-First Pathway To Improve Patient Care
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Bringing Data Together Clinical Data Ingestion, Quality and Standardization Considerations for Healthcare Providers

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Bringing Data Together Clinical Data Ingestion, Quality and Standardization Considerations for Healthcare Providers
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Opening The Digital Front Door In Healthcare

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Health, Digital
Opening The Digital Front Door In Healthcare
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It’s Not Just The Tech: Does Your Digital Front Door Say “Welcome”?

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Health, Digital
It’s Not Just The Tech: Does Your Digital Front Door Say “Welcome”?
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Redefining Patient Engagement In The New Era

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Health, HTC’s Digital Front Door
Redefining Patient Engagement In The New Era
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