Insurance

Modernizes legacy insurance platforms like policy admin, claims, and billing by migrating to modular, cloud-native environments—enabling faster product launches, agility, scalability, and operational efficiency.

Powers intelligent claims, underwriting, fraud detection, and predictive analytics—boosting policy accuracy, reducing risks, and improving real-time decisions across customer experience and insurance workflows.

HTC leverages Guidewire’s PolicyCenter, BillingCenter, and ClaimCenter with cloud-first, automation-led services and accelerators to streamline policy management, improve lifecycle efficiency, and accelerate upgrades.

Enables end-to-end modernization with Duck Creek’s SaaS-based solutions for policy, billing, and claims. HTC ensures faster implementation, integration, upgrades, and support for seamless digital insurance operations.

AI-powered First Notification of Loss (iFNOL) accelerates claims intake via chatbots, images, or voice—reducing manual effort and driving faster resolutions, fraud detection, and enhanced customer satisfaction.

Deploys RPA tools to automate underwriting, claims processing, and policy servicing—cutting costs, improving turnaround time, reducing errors, and boosting accuracy across core insurance operations.

Delivers integrated CRM capabilities for insurance—streamlining underwriting, claims workflows, customer engagement, and sales through AI, workflow automation, and personalized, omni-channel experiences.

Enables hyper-personalized customer communication with prebuilt accelerators that automate policy documents, billing notices, and claims updates across digital channels—boosting engagement and CX.

Automates enterprise content with platforms like Hyland OnBase and NewGenONE—centralizing document management, ensuring compliance, and enabling digital workflows for insurance back-office and claims ops.

Builds unified data platforms for advanced analytics, regulatory reporting, risk prediction, and real-time decision-making—supporting precision underwriting and data-driven customer experiences.

Enables usage-based insurance and risk-aware pricing through connected car and home devices—improving safety, enabling real-time monitoring, and delivering proactive insights to reduce claims exposure.

Applies GenAI to enhance CX with AI-powered virtual agents, claims summarization, and underwriting support—driving hyper-personalization, automation, and innovative engagement across the policyholder journey.

Accelerates secure software delivery with CI/CD, test automation, and agile DevSecOps pipelines—enabling rapid deployment, compliance, and continuous improvement across insurance platforms.

Provides hypercare, stability, and proactive optimization for insurance apps—ensuring high performance, regulatory compliance, issue resolution, and seamless platform functionality across the lifecycle.

Connects core platforms with emerging InsurTechs via APIs and integrations—accelerating innovation, expanding digital offerings, and enabling agile, customer-centric ecosystem strategies for insurers.