EMR / HL7 Interface Hospital Implementation Associate

Location: Fort Myers (FL) | Employment Type: Consultant – 40 hours per week | Job Level: T3 | Work Preference: Remote Work From Home | Job Code: 241375

Job Description:

Job Summary:

You will be responsible for the implementation and support of interfaces between client's systems and laboratory facilities.

Responsibilities:

You will perform and facilitate testing and support, provide overall project leadership to ensure hospital and Physician client interfaces conform to the client's HL7 standards.
You will be responsible for multiple implementations or conversion projects.
Participate in information gathering for interface requirements and providing project status updates.
Educate and directly interacts with the client to help them understand the benefits and limitations of their specific EMR/LIS-Interface during implementation.
Provide direct interaction with client and client's vendor - designs and oversees interface implementation project plan.
Providing communications such as go-live notices, support documentation, and operational checklists to our internal organization relative to any new or change to the existing client interface.
Implementation of communication scripts and protocols to include VPN and frame and web services.
Provide 2nd/3rd tier support to EMR/LIS-Interface related problems.
Responsible for escalating implementation and support issues to appropriate persons or groups for resolution and also provide post-implementation support.

Required Technical Skills:

Requires 3 years' plus experience in medical lab operations and/or IT functions.
Experience in Hospital LIS system is ideal (Meditech, Cerner, Epic, etc.)
MUST have experience with Hospital Implementations.
Exposure to the clinical healthcare environment.
Working knowledge of testing life cycle, including accessioning, resulting, and report compare.
Ability to understand HL7 standards and previous experience with message structure.
Proficiency in working with Microsoft office suite and familiar with Excel, Outlook, and MS Project.
Familiarity with Access and commercial Integration Engine Product is a plus, including Cloverleaf and Rhapsody.
This position may require some travel.

Required Soft Skills:

Ability to manage projects with little or no supervision.
Excellent written and verbal communication skills.
Strong customer service skills.
Strong problem-solving and analytical skills.
Strong organizational skills and ability to multitask.

Education:

College degree desirable or equivalent experience.

What Makes HTC A Great Place To Build Your Future

HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You’ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.

At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.

Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.

For information on the compensation range for the job and an overview on benefits that HTC Global Services offers please email compensationrange@htcinc.com. The salary, other compensation and benefits information shared by HTC would be accurate as of the date of sharing the information. The disclosed range would consider factors not limited to, geographic location, educational qualification, relevant experience, certifications, skills, suitability/fit for the role, and business or organizational needs. HTC Global services reserves the right to modify the ranges at any time, subject to applicable law.

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