Salesforce Solution Architect – Core Cloud & Integration (Healthcare)
Job Description:
Salesforce Solution Architect
Join our healthcare technology team as a Salesforce Solution Architect leading Core Salesforce and integration strategy. We are looking for a true architect—not a pure admin or developer—who can drive Sales Cloud and Service Cloud solution design, guide stakeholders, establish platform best practices, and lead scalable integration decisions in a complex enterprise environment.
The Salesforce Solution Architect will be responsible for the following activities in support of the clients (LIMS) integration and broader Salesforce platform strategy:
Responsibilities include:
· Integration Leadership
o Define integration patterns and ensure alignment with enterprise architecture standards.
· Stakeholder Alignment
o Serve as a liaison between the Salesforce technical team and business stakeholders to ensure requirements are clearly understood, prioritized, and aligned with business goals.
o Translate business objectives into scalable and sustainable Salesforce solutions.
· Platform Governance
o Establish and enforce best practices for data modeling, security, performance, and scalability within the Salesforce platform.
o Review and approve technical solutions, configurations, and custom development to ensure quality and consistency.
· Continuity and Transition Planning
o Provide continuity and stability for the Neo Salesforce team during leadership and vendor changes.
· Technical Roadmap Development
o Collaborate with IT and business leaders to define the technical roadmap for Salesforce, with a focus on long-term scalability and maintainability.
o Identify and mitigate architectural risks and technical debt.
· Mentorship and Team Support
o Act as a mentor and advisor to internal Salesforce developers, admins, and project team members.
o Facilitate knowledge transfer and capability-building within the team.
· Project Oversight and Coordination
o Collaborate with project managers to ensure architectural deliverables are completed on time and within scope.
o Support solution estimation, planning, and milestone tracking for integration-related workstreams.
· Independent from Commercial Excellence
o Maintain a clear focus on integration and platform responsibilities, operating independently from the Commercial Excellence initiatives led by other team members.
· Long-Term Engagement
Provide ongoing architectural leadership beyond 2026 as the Salesforce platform continues to evolve
What Makes HTC A Great Place To Build Your Future
HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You’ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.
At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.
Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.
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