EHR Technical Business Analyst – Cerner

Location: Cayce (SC) | Employment Type: Full Time - 40 hours per week | Job Level: T3 | Work Preference: Remote Work From Home | Job Code: 241631

Job Description:

Cerner Technical Business Analyst

Onsite | Cayce, SC

We are seeking an experienced Cerner Technical Business Analyst to support critical EHR and healthcare IT initiatives in an onsite role in Cayce, SC. This position is ideal for someone with strong experience in Cerner application support, HL7, systems analysis, interface troubleshooting, and healthcare workflow optimization.

In this role, you will support Cerner-related build, testing, validation, troubleshooting, reporting, and ongoing optimization efforts across a complex healthcare environment. You will work closely with clinical analysts, IT teams, business stakeholders, and operational users to improve system performance, resolve issues, support upgrades, and maintain high-quality documentation and reporting.

This is a strong opportunity for a Cerner-focused analyst who enjoys both the technical and business-facing sides of healthcare IT.

What You’ll Do

Serve as a Cerner analyst supporting system optimization, testing, validation, and ongoing application support
Complete and support Cerner PowerChart build, including PowerNote, PowerForm, PowerPlan, ESH, and Dynamic Docs
Support Discern rules writing, DCW maintenance, and solution-specific system configuration
Troubleshoot and resolve HL7, FSI, ESI/ESO, and interface-related issues
Support system design, development, maintenance, deployment, and functional application support processes
Lead or assist with diagnosis, troubleshooting, escalation, and resolution of complex system issues
Participate in change control, release management, testing, validation, and documentation efforts
Develop and maintain supporting technical documentation, training materials, and knowledge artifacts
Work with program areas and IT teams to understand workflows, gather requirements, and identify improvement opportunities
Monitor system usage, identify data quality issues, and support reporting and trend analysis
Assist with system permissions, onboarding support, training, and production validation
Maintain SharePoint collaboration content and support reporting on system effectiveness
Help align system processes and documentation with security and compliance standards

Required Qualifications

5+ years of experience supporting healthcare IT systems and application support
5+ years of experience as an IT Systems Analyst
5+ years of experience working with HL7
5+ years of experience with FSI (Foreign Systems Integration)
5+ years of experience with Cerner Olympus
5+ years of experience compiling reports and supporting reporting needs
Strong experience with:
- Cerner CCL query language
- Cerner Bedrock
- Cerner HNA
- Cerner Remedy
- Cerner Reference Lab Network (RLN)
- Cerner Work Queue Manager (WQM)
- Cerner Remote Report Distribution (RRD)
Experience with JavaScript
Strong proficiency with Microsoft Office, Outlook, Visio, and SharePoint
Strong analytical, troubleshooting, communication, and customer support skills

Preferred Background

Experience with Cerner implementation, optimization, upgrades, and production support
Experience collaborating with clinical analysts and business users on current and future state workflows
Experience supporting healthcare interfaces, orders, and bi-directional integration troubleshooting
Experience creating technical reports, documentation, validation scripts, and knowledge artifacts
Familiarity with healthcare IT security standards, compliance, and structured change control processes

Education

Bachelor’s degree in Computer Science, Information Systems, Public Health, Environmental Science, or related field
or
5 years of related experience in lieu of degree

Work Environment

Onsite in Cayce, SC
Collaborative environment supporting healthcare systems, program teams, and IT stakeholders
Opportunity to work on meaningful EHR optimization, support, and integration initiatives

What Makes HTC A Great Place To Build Your Future

HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You’ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.

At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.

Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.

#LI-Remote #LI- SL1

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