EPEO Storage Services Analyst

Location: Dearborn (MI) | Employment Type: Full Time - 40 hours per week | Job Level: T2 | Work Preference: Hybrid | Job Code: 242409

Job Description:

Job Title

Business Program & Project Management Associate – Storage Services

Overview / Summary

We are seeking a Business Program & Project Management Associate to support storage services operations and project activities. This role will assist with planning, asset management, reporting, infrastructure coordination, and ongoing support activities related to storage and data protection services. The position also involves collaboration with IT teams, vendor coordination, and financial and capacity planning activities.

Key Responsibilities

Support Storage as a Service (StaaS) and Data Protection as a Service (DpaaS) activities
Assist with Jira planning and tracking of epics, user stories, and tasks
Support asset management activities, including leasing and service contracts
Assist with current and future planning activities supporting global storage service expansion
Support installation of new hardware and removal of end-of-life equipment
Assist with planning and installing fiber connections to new devices
Complete connections originating from server team requests
Troubleshoot issues within the server-connected environment
Support financial and capacity planning and reporting activities
Coordinate installation and decommissioning of storage devices and storage arrays when required

Required Qualifications

Associate-level experience with 2+ years in IT
Bachelor’s degree
Experience using Jira
Strong understanding of Microsoft Office, especially Excel
Ability to analyze complex data and present findings to management
Excellent verbal and written communication skills
Strong interpersonal skills with demonstrated integrity in all actions
Understanding of financial processes and methodologies
Ability to lift up to 50 lbs. if needed

Preferred Qualifications

Knowledge of procurement and project management processes
Familiarity with data center layouts and building access procedures
Knowledge of storage fiber infrastructure, including fiber optic connections and planning
Experience working with Cisco MDS switches
Familiarity with vendor connection requirements and power connectivity
Experience coordinating installation and decommissioning activities for storage devices

What Makes HTC A Great Place To Build Your Future

HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You’ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.

At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.

Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.

#LI-Hybrid #LI-CP1

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