Business Analyst Life insurance

About the Role:

We are looking for a Business Analyst Life insurance with 5 to 8 years of overall Business Analysis experience

Domain Expertise Required

• Life Insurance business with strong understanding of:
• Agent lifecycle (onboarding, hierarchy, commissions, incentives)
• Policy administration (New Business, Endorsements, Renewals, Servicing)
• Home Office operations
• Underwriting processes (manual & automated, risk rules, decision workflows)
• Understanding of regulatory, compliance, and operational impacts in Life Insurance

Key Responsibilities

• Interact with client business users and stakeholders to gather, analyze, and document business requirements
• Conduct requirement workshops, stakeholder meetings, and walkthrough sessions
• Create and maintain:
• Business Requirement Documents (BRD)
• Functional Requirement Documents (FRD)
• User Stories with clear Acceptance Criteria
• Leverage AI tools such as Microsoft Copilot and Claude for:
• Requirement analysis and structuring
• Accelerated BRD and user story creation
• Requirement validation and gap analysis
• Translate business requirements into clear, implementable user stories aligned with Agile best practices
• Perform backlog refinement and ensure all stories meet the Definition of Ready (DoR)
• Prioritize user stories based on business value, dependencies, and release goals
• Provide continuous clarification on domain rules, workflows, and business functionality to Development and QA teams
• Ensure all functional, business, and domain-related queries from Dev and QA are resolved promptly
• Own and manage requirement traceability from inception through delivery
• Actively support Sprint Planning, Refinement, SIT, and UAT phases
• Ensure the Definition of Done (DoD) is met for each user story, including:
• Functional completeness
• Acceptance criteria validation
• Business rules compliance
• Required documentation updates
• Obtain formal sign-off from business stakeholders upon meeting DoD
• Support UAT execution, defect triage, and business validation
• Identify gaps, risks, and dependencies in business processes and proposed solutions
• Act as a bridge between business stakeholders and technical teams to ensure successful delivery

Required Skills & Competencies

• Strong Life Insurance domain knowledge (Agent, Policy, Home Office, Underwriting)
• Excellent experience in Agile / Scrum delivery model
• Expertise in requirement gathering, documentation, and user story creation
• Strong analytical, problem-solving, and decision-making skills
• Hands-on exposure to AI-assisted Business Analysis practices
• Excellent communication and stakeholder management abilities
• Ability to work independently and manage multiple priorities in parallel

Preferred Qualifications

• Experience working on Policy Administration Systems (PAS)
• Exposure to digital insurance transformation or modernization programs
• Familiarity with regulatory and compliance-driven requirements

#LI-Hybrid #LI-DR1