QA Test Analyst – Jira / Azure DevOps

Location: Lansing (MI) | Employment Type: Full Time - 40 hours per week | Job Level: T3 | Work Preference: Hybrid | Job Code: 245091

Job Description:

Job Title : Senior Software Test Analyst (QA)

Position Overview

Join a technology team focused on delivering high-quality enterprise applications through comprehensive software testing and quality assurance. This role offers the opportunity to work across application enhancements, system integrations, and release cycles while partnering closely with developers, business analysts, and business stakeholders.

What You'll Do

Develop and execute test plans, test cases, and test scenarios
Perform functional, regression, integration, system, and user acceptance testing
Review requirements to identify gaps and quality risks
Document, prioritize, and track software defects through resolution
Validate fixes with development and business teams
Build repeatable automated test banks and regression test banks
Create testing metrics and measure quality against requirements
Perform SQL-based data validation and reconciliation
Test APIs, system integrations, interfaces, and application workflows
Support regression testing, deployments, production validation, and release activities
Maintain testing documentation and provide regular status updates
Participate in project meetings, requirements reviews, and release planning
Recommend improvements to testing processes and application quality

Required Qualifications

Bachelor's degree
7+ years of experience in IT Quality Assurance, software testing, or systems analysis
5+ years of hands-on experience developing and executing test cases
5+ years identifying, documenting, and tracking software defects
Experience with Jira, Azure DevOps, ServiceNow, or similar defect management tools
Strong analytical and problem-solving skills
Excellent attention to detail
Strong written and verbal communication skills
Ability to work independently and collaborate across cross-functional teams
Ability to manage multiple assignments and meet project deadlines

Preferred Qualifications

Experience with SQL and database testing
Experience testing APIs and system integrations
Experience with automated testing tools
Experience working in Agile/Scrum environments
Experience with web-based and enterprise applications
Knowledge of SDLC and software testing methodologies
Experience supporting large-scale IT projects or system implementations

What Makes HTC A Great Place To Build Your Future

HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You’ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.

At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.

Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.

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