IN THE NEWS | July 29, 2025
29 July, 2025— HTC Global Services has been recognized as a Major Contender in the Everest Group Retail Services PEAK Matrix® Assessment 2025, an influential benchmarking report evaluating the capabilities and impact of global retail service providers.
The PEAK Matrix® is a data-driven framework that assesses firms on their ability to deliver value through integrated offerings, IP-led innovation, and ecosystem-based models. In this year’s assessment, Everest Group analyzed 33 leading providers on their effectiveness in supporting the evolving needs of retail enterprises.
HTC Global Services was recognized for its strengths in modernizing retail core systems, building data-driven supply chains, and enabling next-gen technologies like generative AI, cloud, and automation. The report also highlighted HTC’s focus on unified commerce, real-time analytics, and experience-led transformation—capabilities that help retailers stay competitive amid shifting consumer expectations and market dynamics.
This recognition reflects HTC’s deep industry expertise, engineering-first approach, and ability to deliver measurable outcomes across IT, business processes, and digital services in the retail sector.
As retailers accelerate digital investments to drive resilience and profitability, HTC Global Services remains a trusted partner—empowering clients to lead in an increasingly dynamic and tech-driven marketplace.
Click here to explore our Retail Analyst Recognitions — featuring key badges, exclusive resources, and a quick form if you’d like to connect with us.
About HTC Global Services
HTC Global Services is a leading global provider of IT and Business Process Services and Solutions. Founded in 1990 and headquartered in Troy, Michigan, HTC delivers transformation through technical excellence, deep domain expertise, and a collaborative client-first approach. www.htcinc.com
