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Customer Master Data Management

Create a Trusted Customer Data Foundation to Power Customer 360, Regulatory Compliance, and Enterprise AI

Unify Customer Data to Accelerate Growth, Compliance, and Enterprise AI

Fragmented customer data limits Customer 360, compliance, and AI initiatives. HTC Customer Master Data Management unifies identities, Golden Records, and relationships while strengthening Data Governance and AI Governance to improve operational efficiency, regulatory confidence, customer experiences, and enterprise AI readiness.

The Core Capabilities Behind Trusted Customer Data for Financial Services 

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Customer Identity Resolution & Golden Record Management
Customer Identity Resolution & Golden Record Management

Connect, cleanse, enrich, and match customer records using deterministic and probabilistic matching, Entity Resolution, survivorship rules, and Golden Record management to create a trusted Customer 360.

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Customer 360 & Relationship Intelligence
Customer 360 & Relationship Intelligence

Build a complete view of customers by managing identities, hierarchies, connected entities, products, interactions, and beneficial ownership relationships to improve customer intelligence and decision-making.

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Data Governance & Data Quality
Data Governance & Data Quality

Strengthen trust with Data Governance, Data Quality Management, Data Cataloging, Business Glossaries, Data Lineage, Data Stewardship, policy management, and audit-ready governance controls.

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Regulatory Compliance & Financial Crime Prevention
Regulatory Compliance & Financial Crime Prevention

Support KYC, AML, Customer Due Diligence (CDD), sanctions screening, fraud detection, regulatory reporting, and privacy requirements using trusted and governed customer information.

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AI Governance & Responsible AI
AI Governance & Responsible AI

Enable Responsible AI through AI Governance, Model Risk Management, Explainability, Bias Monitoring, Regulatory Alignment, AI Lifecycle Governance, and GenAI Guardrails.

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Real-Time Integration & APIs
Real-Time Integration & APIs

Deliver trusted customer data across enterprise applications through APIs, real-time integrations, event-driven architecture, and reusable customer data products.

Business Outcomes Powered by Trusted Customer Data

Single Source of Customer Truth

Establish a trusted Customer 360 by unifying customer information across enterprise systems to improve decision-making and operational efficiency.

Regulatory Compliance & Risk Reduction

Improve KYC, AML, Customer Due Diligence (CDD), audit readiness, fraud detection, and regulatory reporting using governed customer data.

Improved Customer Experiences

Deliver personalized, consistent, and omnichannel customer experiences through accurate customer identities and relationship intelligence.

Enterprise AI Readiness

Enable analytics, machine learning, intelligent automation, and Generative AI using trusted, governed, and AI-ready customer data.

Success stories

Transforming Customer Onboarding with Intelligent Identity Resolution
BFS, Customer Master Data Management
Transforming Customer Onboarding with Intelligent Identity Resolution
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Unlocking Trusted Customer Data Across Enterprise Systems
BFS, Customer Master Data Management
Unlocking Trusted Customer Data Across Enterprise Systems
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Building a Trusted Data Foundation for Governance, Compliance, and Growth
BFS, Customer Master Data Management
Building a Trusted Data Foundation for Governance, Compliance, and Growth
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Our insights

Creating a Trusted Customer Foundation for Growth, Compliance, and AI

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BFSI, Customer Master Data Management
Creating a Trusted Customer Foundation for Growth, Compliance, and AI
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The Digital Bridge for International Trade

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Banking and Financial Services, CTCP
The Digital Bridge for International Trade
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Trade Regulatory Reporting and Compliance System (TRRACS)

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Banking and Financial Services, TRRACS
Trade Regulatory Reporting and Compliance System (TRRACS)
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Why Trade Regulatory Reporting Is Quietly Becoming Banking’s Toughest Compliance Challenge

Blog

Banking and Financial Services, TRRACS
Why Trade Regulatory Reporting Is Quietly Becoming Banking’s Toughest Compliance Challenge
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The New Signal Chain: Containerized Messaging In A Kubernetes World

White Paper

Cloud Transformation
The New Signal Chain: Containerized Messaging In A Kubernetes World
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The Hyper-Personalization Revolution: Transforming UX for the Digital Age

Blog

Digital
The Hyper-Personalization Revolution: Transforming UX for the Digital Age
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Software Modernization Factory Framework: Powering Up Application Modernization For The Digital Age

Blog

All, Legacy Modernization
Software Modernization Factory Framework: Powering Up Application Modernization For The Digital Age
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Achieving Peak Performance: How To Optimize Your Database Servers

Blog

Cloud & Infra Services, Cloud & Infra Services
Achieving Peak Performance: How To Optimize Your Database Servers
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Towards Seamless Borders: Modernizing End-to-end International Trade Monitoring

White Paper

Banking and Financial Services
Towards Seamless Borders: Modernizing End-to-end International Trade Monitoring
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Future-ready Trade: Streamlining Workflows Through eBRC Advancements

Blog

Banking and Financial Services, Digital
Future-ready Trade: Streamlining Workflows Through eBRC Advancements
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Delivering Better Healthcare Outcomes: The Importance Of Complete And Trusted Data

Blog

Health, Digital
Delivering Better Healthcare Outcomes: The Importance Of Complete And Trusted Data
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Digitalization Of Trade Finance: Why Should It Be A Top Priority?

Blog

Banking and Financial Services, Digital
Digitalization Of Trade Finance: Why Should It Be A Top Priority?
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Software Development With LCNC: A Walk In The Park

Blog

Application Development & Maintenance
Software Development With LCNC: A Walk In The Park
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Automating And Streamlining Export Processes: A Game-Changer For Faster eBRC With Assured Incentives

Blog

Banking and Financial Services
Automating And Streamlining Export Processes: A Game-Changer For Faster eBRC With Assured Incentives
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Creating Quantum Waves In Business By Redefining AI, NLP, And Blockchain

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Digital
Creating Quantum Waves In Business By Redefining AI, NLP, And Blockchain
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Transformation At The Pace of Change

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Banking and Finance, Digital Services
Transformation At The Pace of Change
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