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Healthcare

Empowering patient-centric data and
AI-driven, digitally connected healthcare

Enabling Personalized Healthcare with Data

Healthcare organizations face fragmented systems, inefficient workflows, and rising patient demands. HTC integrates data, automates processes, and leverages AI and cloud to boost agility, reduce costs, and empower providers with seamless, personalized patient care experiences.

Innovating Healthcare Delivery with Data

Healthcare Digital Analytics Platform (HDAP)

Healthcare Digital Analytics Platform (HDAP)

Healthcare Digital Analytics Platform (HDAP)

The cloud-native analytics platform drives clinical, financial, and operational decisions.

EHR/EMR and Enterprise Apps Services

EHR/EMR and Enterprise Apps Services

EHR/EMR and Enterprise Apps Services

Optimize care with end-to-end EHR services for Epic, Oracle Health, Meditech, and more.

Digital Front Door (DFD)

Digital Front Door (DFD)

Digital Front Door (DFD)

Unifies patient-facing tools to enhance care access, experience, and digital engagement.

IT Service Desk

IT Service Desk

IT Service Desk

Round-the-clock support resolving healthcare IT issues swiftly, ensuring minimal disruption and seamless system performance.

Patient Resolution Center

Patient Resolution Center

Patient Resolution Center

Empathetic support for portals, telehealth, and remote monitoring to enhance patient satisfaction.

Clinical Resolution Center

Clinical Resolution Center

Clinical Resolution Center

Rapid, expert clinical application support, helping clinicians quickly resume care delivery with minimal system downtime.

iDoc: Smart Archiving & Document Processing

iDoc: Smart Archiving & Document Processing

iDoc: Smart Archiving & Document Processing

Secure, compliant archival and intelligent processing of healthcare documents.

Telehealth and remote care solutions

Telehealth and remote care solutions

Telehealth and remote care solutions

Secure cloud solutions for virtual consultations and remote monitoring, delivering accessible healthcare with real-time data exchange.

Ambient AI Scribe Solution

Ambient AI Scribe Solution

Ambient AI Scribe Solution

Ambient AI Scribe converts appointment discussions into medical notes and improves care quality.

The technologies that deliver impact

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AI-Powered Insightsarrow-up-down
AI-Powered Insightsarrow-up-down

Leverage AI to turn healthcare data into insights that improve outcomes, efficiency, and decision-making.

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Scalable Cloud Solutionsarrow-up-down
Scalable Cloud Solutionsarrow-up-down

Deploy scalable, secure cloud solutions to boost agility, reduce costs, and support healthcare compliance.

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Connected Digital Healtharrow-up-down
Connected Digital Healtharrow-up-down

Enhance care and engagement with digital tools that streamline access, delivery, and patient experience.

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Internet of Medical Things (IoMT) and Wearablesarrow-up-down
Internet of Medical Things (IoMT) and Wearablesarrow-up-down

Secure IT services connecting medical devices and wearables through cloud networks.

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Clinical workflow Optimization Technologiesarrow-up-down
Clinical workflow Optimization Technologiesarrow-up-down

Intelligent Process Automation (IPA/RPA) technologies streamline clinical workflows by automating repetitive tasks, minimizing errors & improving care

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Generative AI for clinical and Administrative Usearrow-up-down
Generative AI for clinical and Administrative Usearrow-up-down

Gen AI solutions for automating clinical documentation & administrative tasks while creating personalized treatment plans to enhance patient care

Success stories

A Leading Banking Major Trusts HTC to Ensure a Stable and Effective Infrastructure Availability
Infra, Cloud
A Leading Banking Major Trusts HTC to Ensure a Stable and Effective Infrastructure Availability
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Build Customer Connections And Promote Brand With Salesforce Marketing Cloud
Pharmaceuticals, Salesforce
Build Customer Connections And Promote Brand With Salesforce Marketing Cloud
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HTC Helps A Large Medical Device Company Achieve A 55% Reduction in Operational Costs
Business Process Services
HTC Helps A Large Medical Device Company Achieve A 55% Reduction in Operational Costs
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Smart And Integrated Service Desk Support For Patient Care Excellence​
Healthcare, IT Desk Service
Smart And Integrated Service Desk Support For Patient Care Excellence​
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Delivering Personalized Patient Engagement With Digital Front Door (DFD)
Healthcare, Digital Front Door (DFD)
Delivering Personalized Patient Engagement With Digital Front Door (DFD)
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Enabling A Digital Front Door (DFD) For Patient-Centered Care
Healthcare, Digital Front Door (DFD)
Enabling A Digital Front Door (DFD) For Patient-Centered Care
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Reduced HR Query Resolution Time From 24 Hours To 15 Minutes
Business Process Services – Service Desk
Reduced HR Query Resolution Time From 24 Hours To 15 Minutes
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Partnering With A Healthcare Organization To Improve The Cloud Security Posture
Healthcare, Healthcare
Partnering With A Healthcare Organization To Improve The Cloud Security Posture
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The Service Desk That Boosted End User Satisfaction
Service Desk
The Service Desk That Boosted End User Satisfaction
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HTC helps the Dept. of Social and Health services fast-track claims processing
Optical Character Recognition (OCR)
HTC helps the Dept. of Social and Health services fast-track claims processing
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A Perpetual Paper Problem Solved At A State-of-the-art Medical Facility
iDoc™, iDOC Product Line
A Perpetual Paper Problem Solved At A State-of-the-art Medical Facility
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Improving End User Experience With A Winning Team
Field Support Services, Field Support Services
Improving End User Experience With A Winning Team
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A Michigan-Based Healthcare Provider Trusts HTC For Its Meditech Hosting Needs
EMR
A Michigan-Based Healthcare Provider Trusts HTC For Its Meditech Hosting Needs
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Keeping Threats At Bay With HTC’s It Security Solution
BFS – Cybersecurity, Cybersecurity
Keeping Threats At Bay With HTC’s It Security Solution
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A Government Healthcare Provider Sees A Dramatic Change In Their Operational Efficiency Through iDP
Healthcare - Intelligent Document Processing, iDP
A Government Healthcare Provider Sees A Dramatic Change In Their Operational Efficiency Through iDP
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From our customers

quotes

The RPA solution, developed in collaboration with HTC Global Services, is an excellent example of how digital technology can enable workplace transformation and enhance efficiency in existing processes.

– Inderpal Kohli, Vice President and CIO, Englewood Health

Insights

A Digital-First Pathway To Improve Patient Care

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Healthcare, Digital Front Door Platform
A Digital-First Pathway To Improve Patient Care
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Deliver Healthcare Value, Control Costs, And Improve Operational Efficiency

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Healthcare
Deliver Healthcare Value, Control Costs, And Improve Operational Efficiency
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The Transformative Role Of Data Quality In Healthcare

Blog

Health, Digital
The Transformative Role Of Data Quality In Healthcare
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Beyond Treatment: The World Of Experience-Led Healthcare

Blog

Health, Digital
Beyond Treatment: The World Of Experience-Led Healthcare
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Opening The Digital Front Door In Healthcare

Blog

Health, Digital
Opening The Digital Front Door In Healthcare
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The Future Of Customer Communication: AI With A Human Touch

Blog

AI, Customer Experience, Digital
The Future Of Customer Communication: AI With A Human Touch
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Fortifying Healthcare Progress: The Vital Role Of Data Privacy, Security, And Accessibility

Blog

Health, Digital
Fortifying Healthcare Progress: The Vital Role Of Data Privacy, Security, And Accessibility
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Bringing Data Together Clinical Data Ingestion, Quality and Standardization Considerations for Healthcare Providers

White Paper

Bringing Data Together Clinical Data Ingestion, Quality and Standardization Considerations for Healthcare Providers
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Enhance Physician Experience. Improve Clinical Efficiency.

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HTC’s Clinical Resolution Center
Enhance Physician Experience. Improve Clinical Efficiency.
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Delivering Better Healthcare Outcomes: The Importance Of Complete And Trusted Data

Blog

Health, Digital
Delivering Better Healthcare Outcomes: The Importance Of Complete And Trusted Data
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Accomplish More With Our Unmatched MEDITECH Services

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MEDITECH
Accomplish More With Our Unmatched MEDITECH Services
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Transform Healthcare Delivery With HTC’s Epic Consulting Services

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Epic
Transform Healthcare Delivery With HTC’s Epic Consulting Services
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Step Up Your Cerner Transformation Journey And Beyond

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Cerner
Step Up Your Cerner Transformation Journey And Beyond
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Analyze. Optimize. Improve. Healthcare Made Better With Data.

Brochure

HTC’s Healthcare Digital Analytics Platform
Analyze. Optimize. Improve. Healthcare Made Better With Data.
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Privacy, Personalization, And The Power Of Smart Solutions In Healthcare Marketing

Blog

Digital
Privacy, Personalization, And The Power Of Smart Solutions In Healthcare Marketing
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It’s Not Just The Tech: Does Your Digital Front Door Say “Welcome”?

Blog

Health, Digital
It’s Not Just The Tech: Does Your Digital Front Door Say “Welcome”?
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A Guide To Cohesive Data Access, Integration, And Retention

Blog

Health, Digital
A Guide To Cohesive Data Access, Integration, And Retention
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Key Considerations For A Seamless Data Extraction, Conversion And Migration

Blog

Health, Digital
Key Considerations For A Seamless Data Extraction, Conversion And Migration
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A Guide To Data Evaluation And Multiple Formats

Blog

Health, Digital
A Guide To Data Evaluation And Multiple Formats
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Improving The Financial Health Of Your Revenue Process

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Health, iDoc™ Patient Financial Services
Improving The Financial Health Of Your Revenue Process
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HIPAA Compliant, Secure, Cloud Faxing For Healthcare

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Health, iDoc™ Fax Management
HIPAA Compliant, Secure, Cloud Faxing For Healthcare
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Developed With Hospitals, For Hospitals

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iDoc™ Archive
Developed With Hospitals, For Hospitals
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AI And ML: The Key To Value-Driven Care Delivery

Blog

Health, Digital
AI And ML: The Key To Value-Driven Care Delivery
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AI-Powered RCA: The Future Of Faster, Smarter Problem Resolution

White Paper

AI-Powered RCA: The Future Of Faster, Smarter Problem Resolution
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AIoT And Its Impact On ESG Transformation

White Paper

AIoT And Its Impact On ESG Transformation
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Delivering The Future of Customer Experience

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Smart Communication
Delivering The Future of Customer Experience
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Excellence in numbers

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65+
Serving health and pharma clients
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1500+
Healthcare-focused employees
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2M+
Clinical & Patient calls administered every year
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>84%
Net Promoter Score
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9
Consecutive years rated Best in KLAS: Managed IT Services Report
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26+
Years of healthcare experience
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75+
Million patients served annually

Our partners

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