The changes brought by digitization and technology, customer expectations, regulatory requirements besides the traditional challenges of operating costs and handling catastrophic events are the key factors for today’s Insurer IT budgets. A dependable IT services partner can help you provide better customer engagement and reduce customer churn, improve compliance, and extract business insights to enhance competitiveness.
HTC’s insurance solutions are backed by our extensive domain and technical expertise in planning and executing Transformational and Modernization projects for Insurers of various sizes. Our relationships with the key Industry Trade Organizations and with many Insurance Product companies enables us to provide cost-effective IT services to insurers, helping them to meet regulatory requirements, improve competitive edge, and achieve business goals within short timeframes specifically for:
Claims Analytics – Derive insights from data and optimize claims decision making with predictive analytics to improve claims performance, improve underwriting results, optimize marketing and sales strategies, and detect frauds
Fraud Management – Mitigates risks and optimizes revenues by prioritizing fraud incidents, permitting investigators to efficiently triage and handle fraud cases by detecting, preventing, and managing claims fraud
GRC / Reporting Solution – Enables addressing challenging regulatory requirements while reducing cost, improving efficiencies, and enhancing visibility and control by creating audit readiness
Policy Administration – Executes core policy processes such as rating, quoting, binding, issuing, endorsements, and renewals to support growth, operational efficiencies, and meeting market demands
Agency Administration – Addresses fundamental business goals such as building business growth, reducing expenses, automating workflow for better productivity and profitability, building stronger client relationships, optimizing carrier relationships, limiting E&O risks, and increasing business agility
Billing Solution – Consolidated billing across multiple – market segments, lines of business, distribution channels / policy systems that improves business efficiency and performance, lowers cost, delivers superior customer experience
Retirement Solution – Services for managing closed books, open books, group business and new product launches in highly regulated environments across multiple locations
To meet the customer requirements on go of a click, insurance companies are offering readily available online policy purchase quotes. HTC has developed a solution that can help insurance companies integrate their application with quote comparison portal. The solution has a landing page, which redirects the customers from quote comparison portal to get detailed quotes and purchase of auto insurance policies online instantly.
Novarica Market NavigatorTM: IT Services Providers for Insurers, published by Novarica, a leading insurance research, advisory, and strategic consulting firm has profiled HTC as a major IT services provider to North American insurers in the Property and Casualty segment. This report provides information on provider’s organization, market position, client base, and areas of service to our clients. The report includes a chart detailing our insurance resources, offerings, and our differentiators.