Business Analyst - Life Insurance

Job Summary:

We are seeking a dynamic and detail-oriented Business Analyst who has worked on Life Insurance applications. The ideal candidate will have over 4 years of experience working in an Agile environment, with a strong background in Life platforms and digital applications

The daily and project-based work revolves around ensuring technology aligns with business strategy and regulatory needs.

• Requirements Elicitation and Documentation:

  • Lead and facilitate workshops, interviews, and meetings with stakeholders to gather, analyze, and define detailed business requirements, which often include user stories, use cases, and process flows.
  • Create comprehensive documentation, such as Business Requirements Documents (BRDs) or functional specifications, for system enhancements or new product launches related to life insurance.

• Process Analysis and Improvement:

  • Analyze current-state life insurance processes (e.g., policy administration, claims processing, underwriting, new business) to identify gaps, inefficiencies, and opportunities for automation or improvement.
  • Design and model future-state business processes to enhance operational efficiency, reduce risk, and improve the customer experience.

• Solution Design and Collaboration:

  • Act as the primary liaison between the business units and the IT development teams.
  • Collaborate with technical teams to translate business needs into technical solutions, providing guidance on the business implications of design choices.

• Testing and Quality Assurance:

  • Develop test plans, test cases, and acceptance criteria based on the defined requirements.
  • Coordinate and perform User Acceptance Testing (UAT) to ensure implemented solutions meet the original business needs and function correctly within the life insurance ecosystem.

• Stakeholder Management:

  • Manage and prioritize requirements across competing stakeholder interests to align with organizational strategy.
  • Provide status updates, articulate business impacts, and manage expectations for project delivery.

If you are passionate about driving impactful change in the life insurance industry and enjoy working at the intersection of business and technology, we encourage you to apply to this job and take the next step in your career.

What Makes HTC A Great Place To Build Your Future

HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You’ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.

At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.

Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.