Mulesoft Tech Lead

Location: Madison (WI) | Employment Type: Full Time - 40 hours per week | Job Level: T5 | Work Preference: Onsite at work location address | Job Code: 241145

Job Description:

Responsibilities

We are looking for a highly motivated MuleSoft Technical Lead with strong integration expertise and the ability to guide teams in delivering scalable and reliable API solutions. In this role, you will lead the design, implementation, and support of MuleSoft based integrations while ensuring high performance and stability across enterprise systems. The position involves working closely with development, QA, and platform support teams to troubleshoot issues, monitor system health, and maintain seamless integrations. You will be responsible for diagnosing complex technical issues, identifying root causes, and implementing effective solutions while ensuring thorough documentation of incidents and resolutions. The role also requires active collaboration with both onsite and offshore teams to ensure smooth communication, alignment, and delivery of integration initiatives. As a technical leader, you will mentor and guide offshore team members, promote knowledge sharing, and ensure best practices in integration development and monitoring. You will also be expected to support system monitoring, respond to operational alerts, and participate in on call support when required to maintain service reliability.

Required Skill

Around four years of strong technical experience working with MuleSoft integration platforms and enterprise API development.
Solid understanding of MuleSoft architecture, connectors, and integration patterns.
Experience working with MuleSoft connectors for platforms such as Salesforce and BigQuery.
Strong problem solving skills with the ability to quickly analyze issues, perform root cause analysis, and resolve technical challenges effectively.
Experience working with monitoring and observability tools such as Datadog or Dynatrace to monitor integrations and system performance.
Strong communication skills with the ability to clearly convey technical information to both technical and non technical stakeholders and coordinate effectively with onsite and offshore teams.
High attention to detail with experience monitoring system logs, tracking incidents, and maintaining proper documentation.

Desired Skill

Experience leading or mentoring development teams and guiding offshore team members in integration best practices.
Strong collaboration skills and experience working with cross functional teams across development, quality assurance, and platform support environments.
Willingness to participate in on call support and handle production issues when required.
MuleSoft Certified Developer certification will be considered an advantage.

If you are passionate about building scalable integrations and leading high performing teams, we encourage you to apply for this exciting opportunity.

What Makes HTC A Great Place To Build Your Future

HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You’ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.

At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.

Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.

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