Sr. QA Lead

Location: Mumbai (MH) | Employment Type: Full Time - 40 hours per week | Job Level: T5 | Work Preference: Onsite at work location address | Job Code: 244562

Job Description:

About the Role:

We are looking for a Senior QA Lead with a strong technical background and understanding of the AI Software Development Life Cycle (AI SDLC) to lead quality engineering initiatives for AI-powered products and platforms.

Key Responsibilities:

  • Define and drive QA strategy, test planning, and quality governance for AI/ML and enterprise applications.
  • Lead end-to-end testing across functional, integration, performance, automation, and AI-specific validation scenarios.
  • Collaborate with Product, Engineering, Data Science, and MLOps teams to ensure high-quality AI solution delivery.
  • Establish test frameworks, automation practices, and quality metrics across the AI SDLC.
  • Validate model performance, data quality, bias, reliability, and production readiness.
  • Mentor QA teams and drive continuous improvement in testing processes and tools.

Qualifications:

  • 8+ years of QA experience, with 3+ years in a QA Lead role.
  • Strong expertise in test automation, API testing, CI/CD, and modern QA practices.
  • Understanding of AI/ML concepts, data validation, model testing, and AI governance requirements.
  • Experience working in Agile/Scrum environments and leading distributed teams.
  • Excellent stakeholder management, communication, and problem-solving skills.

Preferred Skills:

  • Experience testing Generative AI, LLM-based applications, and AI-powered workflows.
  • Familiarity with Azure AI, AWS AI/ML, or Google Cloud AI services.
  • Hands-on experience with automation tools such as Selenium, Playwright, Cypress, or similar frameworks.

#Li-Onsite #LI-KS2

At HTC Global Services, our culture is an embodiment of who we are – a value-led organization committed to success of our people and customers.

  • Hybrid and Workplace flexibility
  • Work-Life-Balance
  • Well-defined career development plan
  • Rewards & Recognition program
  • L&D focuses on upskilling
  • Hands-on experience on Emerging Technologies and Digital Transformation
  • Career Mobility programs

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