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Healthcare Providers

Building Resilient Digital Foundations for Better Care

Advancing Care Through Smarter, More Connected Healthcare Ecosystems

Healthcare providers need secure, resilient, and connected technology foundations that keep care moving. They operate across increasingly complex clinical, operational, and digital environments. HTC modernizes applications, infrastructure, interoperability, data/AI, EHRs, and patient engagement to strengthen care delivery, improve operational resilience, and enable connected healthcare experiences.

Empowering Every Step of the Care Journey

EHR/EMR Driven Healthcare Transformation

EHR/EMR Driven Healthcare Transformation

EHR/EMR Driven Healthcare Transformation

Improve the stability, usability, and performance of EHR/EMR environments, enterprise applications, integrations, testing, and application operations.

Healthcare Service Desk & Clinical Support

Healthcare Service Desk & Clinical Support

Healthcare Service Desk & Clinical Support

Deliver responsive IT, clinical, HR, patient, and application support service desk capabilities to improve service delivery, reduce operational friction, and support continuous care.

Cloud, Infrastructure & Cyber Resilience

Cloud, Infrastructure & Cyber Resilience

Cloud, Infrastructure & Cyber Resilience

Build secure, scalable, and resilient healthcare environments through cloud, infrastructure, managed services, monitoring, and cybersecurity capabilities.

Interoperability & Data Exchange

Interoperability & Data Exchange

Interoperability & Data Exchange

Connect EHRs, clinical applications, and healthcare systems to improve interoperability, data exchange, governance, and coordinated care delivery.

Digital Front Door & Patient Engagement

Digital Front Door & Patient Engagement

Digital Front Door & Patient Engagement

Improve digital access for patients and care teams through patient portals, telehealth support, communication workflows, and personalized engagement.

Healthcare Data, AI & Analytics

Healthcare Data, AI & Analytics

Healthcare Data, AI & Analytics

Enable data-driven decisions using healthcare analytics, AI, intelligent automation, and healthcare-specific accelerators to improve patient engagement, operational and clinical performance.

Healthcare Application Development & Modernization

Healthcare Application Development & Modernization

Healthcare Application Development & Modernization

Accelerate healthcare application modernization with AI-enabled ADM and low-code development to improve care delivery and organizational agility.

Innovation That Shapes the Future of Care

Data/AI-Powered Clinical & Operational Insights
Data/AI-Powered Clinical & Operational Insights arrow-up-down
Data/AI-Powered Clinical & Operational Insights arrow-up-down

Enable faster, data-driven decisions using Data/AI, analytics and intelligent automation to improve clinical workflows and operational efficiency.

Scalable Healthcare Cloud
Scalable Healthcare Cloud arrow-up-down
Scalable Healthcare Cloud arrow-up-down

Modernize healthcare infrastructure with secure cloud, managed services, and resilient platforms that improve performance, scalability, security, and compliance.

Connected Digital Health
Connected Digital Health arrow-up-down
Connected Digital Health arrow-up-down

Enhance patient engagement through patient portals, telehealth, Digital Front Door and connected digital experiences that improve access and care continuity.

Generative AI for Clinical and Administrative Use
Generative AI for Clinical and Administrative Use arrow-up-down
Generative AI for Clinical and Administrative Use arrow-up-down

Automate clinical documentation, administrative tasks, and personalized care workflows using GenAI to improve efficiency and patient experiences.

Intelligent Service Management
Intelligent Service Management arrow-up-down
Intelligent Service Management arrow-up-down

Improve clinician, patient, employee, and IT support with healthcare service desk, ITSM, application support, and intelligent service operations.

Clinical Workflow Automation
Clinical Workflow Automation arrow-up-down
Clinical Workflow Automation arrow-up-down

Streamline clinical and administrative processes using workflow automation, intelligent document processing, RPA, and AI-enabled operations to reduce manual effort.

Platforms & Accelerators for Better Care OR Healthcare Platforms & Intelligent Accelerators

Accelerators
A Data and AI platform that combines GenAI, intelligent recommendations, case summaries, and predictive analytics to improve clinical decision-making and operational efficiency.
Accelerators
A patient engagement platform that connects scheduling, virtual care, communication, and self-service to deliver seamless digital healthcare experiences.
Accelerators
A healthcare data and analytics platform that unifies clinical, financial, and operational data to deliver trusted insights and improve care outcomes.
Accelerators
An AI-powered ITSM platform combining omnichannel engagement, workflow automation, and intelligent service management to improve healthcare support operations and user experiences.
Accelerators
A healthcare data archival platform that securely archives legacy system data in the cloud, simplifies access, ensures compliance, and supports seamless EHR modernization while reducing cost and risk.

Success stories

A Michigan-Based Healthcare Provider Trusts HTC For Its Meditech Hosting Needs
Healthcare, EMR
A Michigan-Based Healthcare Provider Trusts HTC For Its Meditech Hosting Needs
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Smart And Integrated Service Desk Support For Patient Care Excellence​
Healthcare, BPS
Smart And Integrated Service Desk Support For Patient Care Excellence​
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Delivering Personalized Patient Engagement With Digital Front Door (DFD)
Healthcare, Digital Front Door (DFD)
Delivering Personalized Patient Engagement With Digital Front Door (DFD)
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Partnering With A Healthcare Organization To Improve The Cloud Security Posture
Healthcare
Partnering With A Healthcare Organization To Improve The Cloud Security Posture
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A Perpetual Paper Problem Solved At A State-of-the-art Medical Facility
Healthcare, iDOC Product Line
A Perpetual Paper Problem Solved At A State-of-the-art Medical Facility
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Insights

Powering Always-On Healthcare & Life Sciences

Brochure

Healthcare, Cloud & Infrastructure
Powering Always-On Healthcare & Life Sciences
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Excellence in numbers

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65+
Health and pharma clients
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1,500+
Healthcare-focused employees
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2M+
Clinical and patient calls administered annually
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26+
Years Healthcare experience
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75M+
Patients served annually
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>84%
Net Promoter Score

Partners

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