Generative AI Solutions Engineer – RAG, AI Agents & Cloud

Location: Columbia (SC) | Employment Type: Full Time - 40 hours per week | Job Level: T5 | Work Preference: Remote Work From Home | Job Code: 244125

Job Description:

Job Title: AI Solutions Engineer (Generative AI)

Overview / Summary

The AI Solutions Engineer will support the Office of Technology and Information Services (OTIS) and the State's Artificial Intelligence (AI) Center of Excellence by providing technical expertise for the evaluation, design, and responsible implementation of AI solutions. This role supports the development of secure architectures, reusable technical patterns, prototypes, feasibility assessments, AI product evaluations, and statewide AI governance initiatives while assisting agencies in implementing AI strategies aligned with organizational goals, security requirements, and statewide standards.

Key Responsibilities

Support the development and implementation of AI strategies aligned with organizational goals and objectives.
Contribute to the AI review and approval process for AI use cases and vendors, ensuring compliance with established operational requirements.
Support and promote the adoption of standardized AI processes.
Provide technical expertise for:
- Secure architecture design
- Development of reusable technical patterns
- AI use case development
- Prototyping
- Feasibility assessments
- Responsible implementation of AI solutions
Assist state agencies and government entities in evaluating AI use cases, tools, risks, and opportunities.
Contribute to statewide AI strategies and guidance aligned with governance, security, and privacy requirements.
Develop and maintain expertise in artificial intelligence to support the Office of Information Technology Services.

Required Qualifications

Undergraduate degree in Computer Science, Data Science, Artificial Intelligence, or a related field required; advanced degree preferred.
1 year of proven experience establishing proof-of-concept success criteria and evaluating AI solutions against those criteria.
2 years of hands-on experience with ChatGPT, Microsoft Copilot, and comparable generative AI platforms.
2 years of experience designing and implementing AI agents and retrieval-augmented generation (RAG) solutions.
1 year of experience using AI-assisted coding tools to accelerate development, testing, debugging, and documentation.
1 year of experience defining AI use case success criteria, key performance indicators (KPIs), and production monitoring measures.
1 year of experience building dashboards and reporting for AI adoption, performance, cost, risk, and operational outcomes.
1 year of hands-on experience integrating AI capabilities with Azure and AWS.
Strong communication and knowledge-transfer skills.
Advanced report writing ability.
Excellent communication and public speaking skills.
Experience working on complex projects.

Preferred Skills

Background in a variety of programming languages and principles.
Familiarity with artificial neural networks (ANNs), transformers, natural language processing, image classification, and time-series data.
Experience with data tools and techniques for storing, retrieving, and cleaning data.

Background Requirements

7-year standard background check
Credit history check
Driving record (MVR)
E-Verify
SLED check
CJIS certification (processed by the client)

What Makes HTC A Great Place To Build Your Future

HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You’ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.

At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.

Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.

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