MEDIA INTERVIEW | January 8, 2019
HTC Global Services looks to hire 2,000-3,000 people in India over the next two years to support its $1-billion revenue target by 2020.
The Troy, Michigan-headquartered IT services company has a strong employee base across its development centres in Chennai, Hyderabad and Bengaluru.
The company has 11,000 employees globally including Ciber and CareTech, acquired in 2014.
HTC, which acquired Ciber, an IT consulting firm, for $93 million in 2017, said post integration with the company it has a larger base of clients. The company is looking to increase its share of automation-led services to achieve faster growth.
“We are finalising hiring (numbers), and it will not be less than 2000-3000 people by 2020 for India,” said Chary Mudumby, chief technology officer, HTC Global Services, adding that its customers are looking for better value resulting in an increased demand for talent with domain knowledge.
HTC, mid sized IT services firm is joining large global firms such as IBM, Capgemini and Accenture to leverage offshore resources in India, as they struggle to find talent that work in newer areas such as digital and cloud.
“We are trying to bring in talent from the educational institutions because the current market demand for emerging technology is more,” added Mudumby.
Companies such as HTC and others have seen a disruption in their business model as clients in the US and other markets are now demanding more digital technology-led delivery.
For example, HTC said it is now using automation and predictive analytics to bring down the need for support in application development and services for a client’s business.
“Customers of HTC and Ciber have experienced the positive benefits of the acquisition and integration and the capabilities have doubled,” said Mudumby.
He said HTC’s growth would be driven by digitisation of existing services and support using robotic process automation, machine learning and AI. “40% of our customers today is using digital technology based services.”
HTC said its customers are looking to invest less in support but there is no pricing pressure.
“They are looking at an environment wherein they won’t have to invest much in support. Definitely there is a demand for better value and pricing is not an issue,” said Mudumby.
About HTC Global Services
HTC Global Services is a leading global provider of innovative IT and Business Process Services and Solutions. Established in 1990 with headquarters in Troy, Michigan, USA, HTC combines its extensive technical and domain expertise along with its business partner approach to enable clients to realize business transformation and maximize business returns. For more information visit www.htcinc.com.