SERVICE DESK SUPPORT

WE HAVE THE CURE FOR YOUR HEALTHCARE IT CHALLENGES

Servicing patients with a smile, till the last mile

From patient portals and telehealth to virtual visits, and remote patient monitoring, we provide customized, scalable solutions to support the needs of today’s rapidly evolving healthcare industry. Our purpose-built service solutions offer clinical application assistance, remote and on-site technology support, as well as additional support your patients need to navigate new portals and telehealth innovations.

Our service desks

TECHNICAL SERVICE DESK

TECHNICAL SERVICE DESK

Best end-user support for faster resolution

We go beyond incident management and break-fixes and handle everything, from technology provisioning to complex problem-solving, providing the most comprehensive set of end-user support solutions.

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CLINICAL SERVICE DESK

CLINICAL SERVICE DESK

Specialized service, improved experience

With analysts trained and certified in the use of EMR applications, we provide much more than traditional helpdesk services to become the super-users for your applications.

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PATIENT HELP DESK

PATIENT HELP DESK

Lending a helping hand to patients

One of our key helpdesk services, this patient-facing service is designed to support patients to have a smooth, seamless experience through the hospital processes.

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TELEHEALTH

TELEHEALTH

Care and cure, just a call away

With healthcare moving beyond brick-and-mortar setups, our telehealth service uses remote technologies, workflows and virtual models to deliver a superior telehealth experience to patients.

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CUSTOMER SUPPORT

CUSTOMER SUPPORT

Digital solutions for routine and enduring care

Our empathetic resolution centers support end-to-end virtual healthcare to synergize telehealth workflows and address issues for both care-providers and patients.

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