Servicing patients with a smile, till the last mile
From patient portals and telehealth to virtual visits, and remote patient monitoring, we provide customized, scalable solutions to support the needs of today’s rapidly evolving healthcare industry. Our purpose-built service solutions offer clinical application assistance, remote and on-site technology support, as well as additional support your patients need to navigate new portals and telehealth innovations.
We go beyond incident management and break-fixes and handle everything, from technology provisioning to complex problem-solving, providing the most comprehensive set of end-user support solutions. With analysts trained and certified in the use of EMR applications, we provide much more than traditional helpdesk services to become the super-users for your applications. One of our key helpdesk services, this patient-facing service is designed to support patients to have a smooth, seamless experience through the hospital processes. With healthcare moving beyond brick-and-mortar setups, our telehealth service uses remote technologies, workflows and virtual models to deliver a superior telehealth experience to patients. Our empathetic resolution centers support end-to-end virtual healthcare to synergize telehealth workflows and address issues for both care-providers and patients.Our service desks
TECHNICAL SERVICE DESK
Best end-user support for faster resolution
CLINICAL SERVICE DESK
Specialized service, improved experience
PATIENT HELP DESK
Lending a helping hand to patients
TELEHEALTH
Care and cure, just a call away
CUSTOMER SUPPORT
Digital solutions for routine and enduring care
