Did you know that poor user experience (UX) is one of the biggest factors driving customers away from businesses? And this happens mainly because the IT departments of organizations don’t have enough skilled designers who can create that captivating experience for users to keep coming back. HTC’s UX practice has been delivering digital customer experience solutions that help clients around the globe deliver great user experiences for their teams and their clients. Our teams, comprised of skilled UX designers, lead the complete process needed for creating a great experience for your customers. From user research, information architecture to visual design, experience prototyping, user studies, and usability testing, our teams strive to deliver the right customer experience solutions that are built to deliver great experiences. Our new line of services in mobility and the Internet of Things (IoT), natural language processing (NLP), and chatbots further augment our digital experience service to help you maximize the reach and responsiveness of your business and achieve fast-track growth. Great experiences have to be designed before they can be built. Our user experience services (UX services) make sure your entire application development process meets the needs of all users, from consumers to partners and employees. We start by doing direct user studies to understand the different types of users, the contexts within which they work, and the objectives they have for using the product. Then, we undertake a collaborative design process involving key stakeholders to define workflows and interfaces that meet business needs and support user objectives. Building on mobile-first and minimalist design modalities, the iterative process ensures all affected parties have a voice in the solution design and builds consensus about what digital customer experience solutions should get built. With our end-to-end user experience services, it’s time to create experiences that your people love! Discovery Prototyping UI Detailing Strategy Analysis UI Detailing User Research Design Implementation Prototyping Validation Integration Digital Content Management We offer a range of digital experience services to help businesses provide amazing experiences to customers everywhere and every time. Leveraging both established and emerging tools, we help our customers build disruptive mobile apps, websites, chatbots, and AR/VR-driven digital experience solutions with robust features and engaging user interfaces. In this new normal, let us help you navigate the demanding challenge of providing consumers the convenient, connected, and compelling experiences they want with the right technologies.Design an experience to remember for your users
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