Unified communications (UC) integrates communication systems in the organization by combining all communication tools and services under one system. This includes various enterprise communications channels, such as voice, video, personal and team messaging, voicemail, and content sharing. It helps all your stakeholders to communicate and collaborate effectively in real time, optimize processes, improve operational efficacy, elevate customer experience, enhance customer service, and increase productivity. HTC’s managed UC services include telephony (TDM and IP), call center infrastructure, collaboration tools and document management, email and chat, and audio and video conferencing (desktop, conference room, and dedicated video rooms). Our UC experts serve you as your extended IT team and improve your ROI. We do this by addressing the gaps in your communications network and ensuring the safety, security, integrity and availability of your UC infrastructure at all times. HTC offers flexible engagement models with convenient on-site-onshore-offshore delivery models, custom-created service engagements, and superior levels of service, regardless of the endpoints. It includes:Communicate And Collaborate Across Departments, Devices, And Time Zones
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