Our client is a local government, the office of a city in the United States that administers public welfare including laws and ordinances within the city.
The local government was using a combination of legacy applications and manually performed tasks to manage their financial accounting and administrative process. The biggest challenge was with General Ledger (GL) as most tasks required extensive manual efforts to reconcile at period close which was time consuming and error prone.
• Hindered the ability to obtain real time insights on GL activities
• The data was scattered in several systems and this lead to difficulties in generating custom reports and support data reconciliation
• Inability to accommodate budget structure changes as the planning was manually performed and budgeting was done with Excel Macros