The RPA-Driven Transformation That Saved Millions

$2.34M cost savings, 23K+ manual hour reductions, a 33% payment processing time drop, and more—that's what 31 bots over a period of 5 years accomplished for a financial services provider. And the bots recruitment, enabled by HTC, continues...

THE CLIENT

The client is a leading Fortune 100 financial services organization based in the United States. With a strong presence in the academic, research, medical, cultural, and governmental sectors, they are the go-to provider of financial services for many organizations in these fields.

THE CHALLENGE

Many of the client’s business processes across key areas such as strategic sourcing, pricing, human resources, treasury, corporate services, and accounts payable were handled manually and in a non-streamlined manner. This resulted in data inconsistencies as well as increased labor costs, employee errors, and decreased productivity. To address these challenges and get on the right side of change, the client was looking to automate these business processes and chose to implement Robotic Process Automation (RPA). However, choosing the right implementation partner was crucial to leveraging industry-leading technologies and best practices.