Orchestrate Contextual, Omni-Channel Communications With Smart Communications
HTC Global Services helps enterprises deliver personalized, compliant, and scalable communications using SmartCOMM and SmartIQ. Our expertise spans implementations, upgrades, cloud transitions, and managed services—empowering clients to transform customer interactions across channels digitally.
Specialized Communication Functions That Power the Whole System
Develop Product Upgrade Roadmap
Develop Product Upgrade Roadmap
Plan platform upgrade paths, evaluate versions, and optimize retention and taxonomy.
Re-usable Integrations, Components, Solutions & Accelerators
Re-usable Integrations, Components, Solutions & Accelerators
Use the iBridge suite and Alexa integration to streamline source and delivery system connectivity.
Small to Large Size Document Migrations
Small to Large Size Document Migrations
Execute automated, large-scale legacy form migrations with or without Migration Studio.
Intelligent Authoring
Intelligent Authoring
Reuse modular content and apply omnichannel strategies for faster customer outreach.
Document Testing Using Automation
Document Testing Using Automation
Automate test case creation, simulate full-stack testing, and manage release cycles.
Production Support and Maintenance
Production Support and Maintenance
Deliver production support and long-term managed services for platform continuity.
Cloud Infrastructure & Environment Management
Cloud Infrastructure & Environment Management
Set up and secure cloud infrastructure, enable document storage, and scalable deployment.
Enterprise Content Management
Enterprise Content Management
Provide end-to-end content and platform management, including archival and compliance.
Outcomes That Scale and Synchronize Business Communication Value
Accelerated Go-to-Market
Reuse content and automate workflows to launch communication updates faster.
Operational Efficiency
Digitize processes, reduce manual effort, and lower operational overhead.
Improved Customer Engagement
Deliver personalized, omnichannel experiences across policy, claims, and billing.
Future-Ready Infrastructure
Scale seamlessly with cloud-native deployments and modular integrations.
Intelligent Enablers That Connect, Process, and Respond Instantly
Success stories
Our insights
PRODUCTS